Hello
For crashing, do you mean bsod issue?
Please check whether there is any dump file created (C:\Windows\minidump, C:\Windows\Memory.dmp).
To analyze a bsod issue, the dump is usually useful. You could try to compress the minidump and upload it to OneDrive then share the link here.
Of course, you could try to open the dump by yourself. Here is the steps for configuring windbg for analyzing dump.
Debugging steps
- Verify that the computer is set up to generate a complete memory dump file when a crash occurs. For more information, see Method 1: Memory dump.
- Locate the memory.dmp file in your Windows directory on the computer that is crashing, and copy that file to another computer.
- On the other computer, download the Windows 10 SDK.
- Start the install and choose Debugging Tools for Windows. The WinDbg tool is installed.
- Go to the File menu and select Symbol File Path to open the WinDbg tool and set the symbol path.
- If the computer is connected to the internet, enter the Microsoft public symbol server:
https://msdl.microsoft.com/download/symbols
and select OK. This method is recommended.
- If the computer isn't connected to the internet, specify a local symbol path.
- Select Open Crash Dump, and then open the memory.dmp file that you copied.
Stop error, bug check, or blue screen error troubleshooting - Windows Client | Microsoft Learn
Update the drivers from the device manufacturer website especially the graphic driver.