Data Share Suddenly quits working.

Ted Davault 5

We have about 50 partners that we use data share to receive data from. Suddenly yesterday, the end points are still receiving data, but we can't accept an invitation. We can create the share, but it won't let us map a dataset to it. We can view all the storage services available, and containers, but we can't click the select button, it stays gray. Any help will be appreciated!

PRADEEPCHEEKATLA-MSFT 83,886 Reputation points Microsoft Employee

2024-05-24T04:01:29.8066667+00:00

@Ted Davault - Thanks for the question and using MS Q&A platfomr.

Based on the information you provided, it seems like you're unable to accept an invitation and map a dataset to it.

Before we proceed, can you please confirm if you're receiving any error messages when you try to accept the invitation and map a dataset? Additionally, have you made any changes to your Azure subscription or Data Share resource recently? This information will help me better understand the issue and provide you with the appropriate solution.

Could you please share the screenshot where exactly you can't click the select button, it stays gray?

Looking forward for your response.
Mark Marshall 1 Reputation point

2024-05-24T13:42:43.27+00:00

Having the exact same problem. Shares received fine but when trying to map the OK button is greyed out...
Ted Davault 5 Reputation points

2024-05-24T15:09:23.09+00:00

No error message, just unable to select. We haven't made any recent changes. I've attached a screen shot. Thanks for all your help.
Ted Davault 5 Reputation points

2024-05-24T15:10:20.4933333+00:00

minisoftreceivedshares.png
PRADEEPCHEEKATLA-MSFT 83,886 Reputation points Microsoft Employee

2024-05-27T04:09:21.56+00:00

@Ted Davault - I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us?
PRADEEPCHEEKATLA-MSFT 83,886 Reputation points Microsoft Employee

2024-05-29T08:08:23.49+00:00

@Ted Davault - Did you get a chance to open a support ticket?
PRADEEPCHEEKATLA-MSFT 83,886 Reputation points Microsoft Employee

2024-05-30T08:01:10.3266667+00:00

@Ted Davault - We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Naitik Upadhyay 0 Reputation points

2024-06-11T18:34:11.41+00:00

Hi Team, I am also facing the same issue not able to select the container.
PRADEEPCHEEKATLA-MSFT 83,886 Reputation points Microsoft Employee

2024-06-12T05:57:30.52+00:00

Naitik Upadhyay - I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us?
Mark Marshall 1 Reputation point

2024-06-12T07:49:30.7133333+00:00

@Naitik Upadhyay We are having the same problem and have a case open with Microsoft. They have replicated the problem and are now looking at providing a fix. In the meantime, the workaround they have given us is to manually type in the location you want to map the target to and then click Map to Target. This is working for us when attempting to map to a storage account\data lake. If this is your scenario and you are trying to map to the following: "/mystorageaccount/myfolder/target" then you would need to manually enter "myfolder/target" and then the "Map To Target" button should enable. Hope this helps

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Data Share Suddenly quits working.