Hi @KarthikeyanBalasubramani-1991
Here are a few possibilities that might be causing this issue:
1.Teams Cache: Microsoft Teams client has a local cache that stores user profile information. If this cache is not updated or is corrupted, it might not show the latest information.
Please try clearing the cache and updating Teams to the latest version.
2.Sync Issue: There might be a synchronization issue between your on-premises Active Directory (AD) and Azure AD. There might be a mismatch in the attributes of Ram’s profile in the on-premises AD and Azure AD.
Please check in Azure AD that the user is correctly configured and in M365 admin center that the user has been assigned a manager.
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