Microsoft Onedrive for Business

Question

I am experiencing an issue with a Microsoft Excel file stored on SharePoint. When I open this file, the AutoSave feature automatically saves it to my local OneDrive account instead of the shared SharePoint drive. This is causing confusion and difficulties in maintaining the most current version of the file on SharePoint, as updates are being saved locally rather than on the shared platform. How can I resolve this issue so that the file saves directly to the shared SharePoint drive?

Answer 1

Hi @TCStevie ,

According to your description, you should be using Microsoft Excel client to open the file. I tested it, but the situation is different from yours. The file updates are autosave%20then%20AutoSave%20is%20disabled.)d to SharePoint, but OneDrive requires me to sync manually.

We recommend that you perform the following troubleshooting:

1. Check the account in Microsoft Excel and delete unnecessary ones.
2. Pause sync to OneDrive
3. Open the file in the browser instead of the client
4. If none of the above works, you can try resetting OneDrive

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