MS Teams App requires approval although is unblocked and available to everyone - why/how?

Robert Stevens 20 Reputation points
2024-06-12T14:09:53.2933333+00:00

Hi,

 

I have a MS teams bot (custom app) published via the MS Graph API to our org and team space.

It shows up under the MS Teams Admin with the following flag/settings:

 

Available to: Everyone

App Status: unblocked

Publishing Status: Published

Custom App: yes

"Upload custom apps" is enabled in ms teams admin.

 

When our teams admin tries to install the app in their MS teams client, it shows "request approval" button, and then shows in the ms teams admin that his user account has requested it.

 

As mentioned it's marked as available to everyone and is unblocked - not sure why it's requesting approval?

 

Then secondly our IT admin has recently changed some of our user roles, and so was thinking it could be that? if so, what role should our MS teams admin have in order to simply install the app rather than requesting approval for it?

 

Pls let me know if you need more information.

 

Thank you, Robert

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