Failed to execute command group with error An unexpected error occurred while executing command due to: Failed to pull Docker image `mcr.microsoft.com/azureml/runtime/cap/hosttools-capability/installed:westeurope-stable` due to: None

Florine Kieraga 35

Failed to execute command group with error An unexpected error occurred while executing command due to: Failed to pull Docker image mcr.microsoft.com/azureml/runtime/cap/hosttools-capability/installed:westeurope-stable due to: None

I get this error in the Machine learning studio when i run the pipeline build in.

VasaviLankipalle-MSFT 17,891 Reputation points

2024-06-13T20:36:16.39+00:00

Hello @Florine Kieraga , Thanks for using Microsoft Q&A Platform.

Similar issues have been reported by few other customers. The product team is aware of this issue and is actively working on a fix. More details will be provided to you once we hear it.
Debosree Mukherjee 5 Reputation points

2024-06-14T05:23:22.4366667+00:00

I am facing the same issue . Is there any SLA when we can check next @VasaviLankipalle-MSFT ?
Erdős Ferenc 6 Reputation points

2024-06-14T20:45:47.5733333+00:00

I have the same issue :(
Erdős Ferenc 6 Reputation points

2024-06-14T20:46:33.6533333+00:00

I have the same issue :(
Aarab, Ilias 10 Reputation points

2024-06-14T22:51:23.02+00:00

+1 same issue. Fix is needed urgently
Alex Lipman 0 Reputation points

2024-06-15T00:48:52.1166667+00:00

Is there a timeline to fix this? I've had this same issue for the last 3 days now.
Kaarvannan KK 0 Reputation points

2024-06-15T20:16:22.29+00:00

Facing same issue

Chetan Kerhalkar 5

I have the same issue.

Failed to execute command group with error An unexpected error occurred while executing command due to: Failed to pull Docker image `mcr.microsoft.com/azureml/runtime/cap/metrics-capability/installed:eastus-stable` due to: None

Chetan Kerhalkar 5

Facing the same issue.

Failed to execute command group with error An unexpected error occurred while executing command due to: Failed to pull Docker image `mcr.microsoft.com/azureml/runtime/cap/metrics-capability/installed:eastus-stable` due to: None

Garimella, Kiran 20 Reputation points

2024-07-08T20:13:36.25+00:00

I got the same error yesterday. I've been unable to run any experiment since the last two months.
OPERTI Felipe 0 Reputation points

2024-08-23T08:22:55.0533333+00:00

I had the same issue today

1 answer

VasaviLankipalle-MSFT 17,891 Reputation points

2024-06-18T20:48:22.79+00:00

Hello @Florine Kieraga , thanks for your time and patience throughout this issue.

This was due to Compute Instance (CI) image issue. The CI image version 24.06.04 had been rolled back and new image 24.06.10 with the fix against this issue is being released.

If your Compute Instance version is Linux 24.06.04, you need to delete the CI and create a new CI (24.06.10 or 24.01.30) for your use.
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2 people found this answer helpful.
Abhinav Parakh 20 Reputation points

2024-07-01T10:30:30.6766667+00:00

Hi I am using the 24.06.10 version for my gpu based compute Standard_NC6s_v3 and having the same issue , the issue is not there when I am submitting a job on a CPU based compute. Please tell me how can I resolve this.
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Failed to execute command group with error An unexpected error occurred while executing command due to: Failed to pull Docker image `mcr.microsoft.com/azureml/runtime/cap/hosttools-capability/installed:westeurope-stable` due to: None

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