Yes, The following additional forms of verification can be used with Microsoft Entra multifactor authentication:
- Microsoft Authenticator
- Authenticator Lite (in Outlook)
- Windows Hello for Business
- FIDO2 security key
- OATH hardware token (preview)
- OATH software token
- SMS
- Voice call
Kindly try following the tutorial while trying to setup MFA for this user.
Also ensure that appropriate license is assigned to the user:
If you don't have any further queries and the suggestion above answers your ask, please "Accept the answer", This will help us and others in the community as well.
Thanks,
Akshay Kaushik