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how can l solve the following problem

Evans Magar (M-IS) 0 Reputation points
2024-06-24T12:10:03.7633333+00:00

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how can l solve the following problem

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Sandeep G-MSFT 16,521 Reputation points Microsoft Employee
    2024-06-25T08:41:32.8766667+00:00

    @Evans Magar (M-IS)

    Thank you for posting this in Microsoft Q&A.

    Looks like you are configuring Entra cloud sync in your environment and you are getting an error as mentioned in your above question.

    Error indicates the agent is unable to communicate with your domain controller. In order to provisioning agent to communicate with domain controller, The provisioning agent must be able to communicate with one or more domain controllers on ports TCP/389 (LDAP) and TCP/3268 (Global Catalog).

    Required for global catalog lookup to filter out invalid membership references

    This is one of the pre-requisites that is mentioned in below article,

    https://learn.microsoft.com/en-us/entra/identity/hybrid/cloud-sync/how-to-prerequisites?tabs=public-cloud#general-requirements

    Let us know if you have any further questions on this.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.