Microsoft DP600 exam: voucher expired before time slots were available for the exam

Question

Hello,

On 19.06 I entered MS DP600 Fabric exam. I checked my environment through VUE many times and all worked fine. Then I got into a room with my proctor. When my proctor asked me to grab my camera with my hand and show my working table and surroundings, she said that my microphone stopped working. I have been thrown out of the exam room.

A case was created so I could register to another date. The problem was that my voucher for 100% discount which I got through AI Skills Challenge was only valid till 24.06. The case has been resolved with a comment that my voucher is active again, but after I checked, I found out that it again was only valid till 24.06.

I asked to open another case since there were no available dates till the middle of July, and VUE support, who has opened the first and the second cases, were completely aware of it. VUE support has now replied me that apparently I need to contact Microsoft support now, as VUE were not the voucher issuers.

So now I am looking for a solution to this problem, either for a new voucher which will be valid long enough so I can register and take the exam for free, like it was meant to be all along, or anything else which could help me here. I couldn't take the exam not by my fault, I was 30 minutes earlier for the exam, I ran all necessary equipment checks multiple times, and then I wasn't able to re-register for the exam because there were no available time slots prior to my voucher expiration date.

With hope for your understanding and help.

Kind regards,

Tais

Answer 1

Hi Taisiya,

Please ask your question in the Microsoft Credentials forum using link below.

There are support moderators over there that will respond to your question in 1 business day and can help with voucher related questions. They are the ones that can potentially issue you a new voucher:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Additionally, you can register for and attend one of the Microsoft Virtual Training Days events and you will receive a voucher by email within 5 business days after the event and that will give you 50% discount. On the Microsoft Fabric event it says the discount is for Data Fundamentals exam, but according to the FAQ it will work for DP-600.

Please click Accept Answer and upvote if above was helpful.

Thanks.

-TP