Question about Duplicate Message Detection

Question

Hello

My company running a full cloud o365 Exchange online.

If I send a email to Ken (ken@mycompany.com) and ITgroup (itgroup@mycompany.com) .

And Ken is a member of ITgroup.

In general,Ken will just receive 1 email.

But how if I would like to let Ken receive both emails?for Ken only,not other users.

Is it possible to do so?

Thanks

Answer 1

Hi @Jero Cheng,

Thank you for posting to Microsoft Community.

Based on your description, I understand you want Ken could receive two emails even though he is a member of group in To box.

I'm afraid there is no such setting that allows ken to receive two identical emails since ken is duplicate in To.

However, after a few tests, I suggest you could create an inbox rule to work around the issue as screenshot below shows.

If my answer is helpful to you, please mark it as the answer so that other users can refer to it. Thank you for your support and understanding.