how to remove card from azure portal?

Question

how to remove card from azure portal?

Nikhar Sehdev 0

I am unable to remove card from payment methods on azure portal. I have no outstanding balance to be paid and all subscriptions are also deleted. My last invoice is also paid, and $0 is the balance. Can someone please help?

AmaranS 7,270 Reputation points Microsoft External Staff

2024-08-08T02:26:41.59+00:00

Hi Nikhar Sehdev,

Welcome to Microsoft Q&A and thanks for reaching out to us.

It usually takes some time to reflect after the subscription is cancelled for you to delete the card.

If you don't have a Microsoft Entra account via your organization, you can cancel then delete your Azure subscriptions, and then remove your credit card from the account.

After you cancel, billing is stopped immediately. However, it can take up to 10 minutes for the cancellation to show in the portal. If you cancel in the middle of a billing period, we send the final invoice on your typical invoice date after the period ends.

Please take a look at this document for more information :https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

Hope this helps. and please feel free to reach out if you have any further questions.

If the above response was helpful, please feel free to "Upvote" and click "Yes" so it can be beneficial to the community.

2 answers

Your answer

AmaranS 7,270 Reputation points Microsoft External Staff

2024-08-08T02:26:41.59+00:00

Hi Nikhar Sehdev,

Welcome to Microsoft Q&A and thanks for reaching out to us.

It usually takes some time to reflect after the subscription is cancelled for you to delete the card.

If you don't have a Microsoft Entra account via your organization, you can cancel then delete your Azure subscriptions, and then remove your credit card from the account.

After you cancel, billing is stopped immediately. However, it can take up to 10 minutes for the cancellation to show in the portal. If you cancel in the middle of a billing period, we send the final invoice on your typical invoice date after the period ends.

Please take a look at this document for more information :https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

Hope this helps. and please feel free to reach out if you have any further questions.

If the above response was helpful, please feel free to "Upvote" and click "Yes" so it can be beneficial to the community.

Answer 1

Abiola Akinbade 29,405 Volunteer Moderator

To do this, please see:

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-credit-card?source=recommendations

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

Abdul 2,650 Reputation points Microsoft External Staff Moderator

2024-08-13T06:58:32.2666667+00:00

Hi Nikhar Sehdev,

We hope the information provided by @Abiola Akinbade has been helpful in resolving your issue. If so, please consider marking it as the Accepted Answer to close this case.

We're here to assist you, so feel free to reach out if you have any more questions.

Thank You.
Abdul 2,650 Reputation points Microsoft External Staff Moderator

2024-08-14T09:13:49.03+00:00

Hi Nikhar Sehdev,

We hope the information provided by @akinbade abiola has been helpful in resolving your issue. If so, please consider marking it as the Accepted Answer to close this case.

We're here to assist you, so feel free to reach out if you have any more questions.

Thank You.

Answer 2

ELAVARASAN MUNUSWAMY SIVALINGAM 0

Make that there are no active marketplace purchases tied to the card. These can occasionally hinder card removal.
Check that there are no reserved instances associated with the card. These can also obstruct card removal.
If you have multiple billing profiles, make sure the card is not associated with another one.
Browser difficulties can occasionally prohibit actions from being taken. Check whether the problem occurs in a different browser. Try browsing the Azure site in incognito mode.

If the preceding inspections do not resolve the issue, it is recommended that you contact Azure support directly with the appropriate information, such as

(Detailed error message (if any)
Screenshots show the payment methods area, including any recent modifications to your Azure account.

Thanks

Elavarasan

MEGHANA KONOLLA 0 Reputation points

2025-05-10T11:55:30.5866667+00:00

I have a problem, i used azure free trial for 1 month and did not cancel subscription and now when I am trying to detach the card details it says pending payments, my question is when I used free trial why should I pay money and why is it asking, from what I know is money gets deducted only when you choose pay as you go which I did not choose so just tell me because e mandate( autopay) is active for that card and I am so scared. please help me out

Share via

how to remove card from azure portal?

2 answers

Your answer