Word 2016 GPO

Question

Hello,

i am trying find out in GPO where to disable in Word>Insert>Add-ins is grayed out

how do i enable it again?

Word add-ins grayed out.JPG

Answer 1

Hi @Brandon

Please go to Word Options > Trust Center > Trust Center Settings > Trusted Add-in Catalogs, check if "Don't allow any web add-ins to start" or "Don't allow web add-ins from the Office Store to start" is ticked. If so, please untick it for a check.

If you cannot untick the box, I suggest you go to User Configuration\Administrative Templates\Microsoft Office 2016\Security Settings\Trusted Catalogs, make sure "Block Web Add-ins" is not configured or disabled.

Besides, to use the Microsoft Office store normally, you need to enable "optional connected experiences".

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Answer 2

Hi,

when i checked GPO "Block Web Add-ins" is set as Not Configured. i also follow steps in Word 2016, closed relaunch word again and confirm it's still shows grayed out.GPO.JPG

Answer 3

Hello,

i wanted come back and shared we were able to address the issue.

attached GPO setting where to make the changed and add the codes below.

Word 2016 Disable Command.JPG

thanks

Disable commands codes:

16243 - Microsoft Store

16245 - My Apps

16238 - wikipedia

Answer 4

Hi @Brandon

Thanks for your back and kind sharing.

Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.", and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

Issue Symptom:

Add-ins icon (Word>Insert) is grayed out

Current Status:

Solved, this function is disabled via following group policy.

User Configuration\Administrative Templates\Microsoft Word 2016\Disable Items in User Interface\Custom\Disable commands.

Disable commands codes:

16243 - Microsoft Store

16245 - My Apps

16238 - wikipedia

Command ID 16243 will gray out the Store icon. Command ID 16245 will gray out “My Add-ins”.

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