RDS all redirected printers visible to some users on some Windows server 2019

Question

i have around 20 Citrix RDS server 2019 - on 1 server called X i have 1 user that can see all redirected printers, the user have only access to server X - no one else on server X can se all redirected printers, not even my admin user.

How to fix this?

How to hide other all users redirected printers for other users?

Answer 1

Hello,

You can try the following steps to troubleshoot the problem:

1. Check the printer redirection group policy Settings.

Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host.

Make sure Do not Allow client printer redirection is set to Disabled.

2. Check the printer driver update on the remote server.
3. Verify the registry Settings for printer redirection. Make sure the following registry keys are set to "1" :

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\fEnablePrintRDR

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\fEnableRDR3.

For more information see: Printer redirection and drive redirection don't work - Windows Server | Microsoft Learn

4. I do not have Citrix server environment. According to my research, this phenomenon may also be related to the Citrix RDS server itself. Make sure Citrix Print Management Service is running. Stopping this service may cause problems with printer redirection.

Search for Open "services" to make sure the service is running and you can check the printer redirection again after restarting the service.

Reference: Redirected Printers not showing within the Citrix server (printercloud.com)

Best regards

Jacen

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