Viva Goals - Reassigning Objectives & Key Results

Question

Hi All,

I’m wondering if someone would be able to help with what seems like a Viva Goals glitch described below please?

It seems that when reassigning objectives or key results within Viva Goals, it seems to ‘hang onto’ the data from the older owner when creating filtered views.

E.G.1:

I reassigned objectives & key results what were initially assigned to OldUser1, to NewUser2. Yet, when I do a filter by owner OldUser1, which should be blank, it shows me NewUser2 newly assigned objectives

E.G.2:

Similarly, User3 has reassigned some of his objectives to others, yet when filtering for his objectives only, it brings up other objectives that are no longer related to User3. These also appear within his “My OKRs” view which clutters up his filtered view.

I’m guessing its something to do with cached data maybe but just guessing.

 Would anyone know of a solution to this please?

Answer 1

Hi @Eimear Critchley

Looks like your case is more related to Viva Engage, it's suggested that you could post your case in dedicated forum for Viva Engage for more professional help.

Thanks for your understanding and patience!

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Answer 2

@LiweiTian-MSFT

I was directed here from another forum to post about Viva Goals but ok, can you please provide the correct link to go to to ask the question please, the link you provided I get an error "The core node you are trying to access was not found, it may have been deleted. Please refresh your original page and try the operation again."

Thank you