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Billing on free tier subsciption

Pradeepa 0 Reputation points
2024-10-04T07:36:36.48+00:00

Hi,

I enabled 'free trial' on Azure yesterday and provisioned 'energy data manager' (from market place) service for learning purpose. Despite the 'free trial', it allows me to provision and now showing a bill of USD 737.50. I immediately terminated the service. Do I need to pay this amount as my expectation was services allows during free trial are free.

thanks

Pradeepa

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 111.1K Reputation points MVP
    2024-10-04T09:42:01.3733333+00:00

    Hi @Pradeepa ,

    the Azure Data Manager for Energy in the Azure Marketplace is not listed as a free service here:

    https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account?icid=azurefreeaccount#free-services

    In the FAQ of Azure free services you will find this information related to Azure Marketplace services:
    User's image

    Source: https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account?icid=azurefreeaccount#free-services

    This might be the reason why you are charged for using this service.

    it might be an option to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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