server Error in '/' Application

Question

server Error in '/' Application

BCC Admin 0

When logging into our Rock portal this message pop up and we can not access the platform

Mahesh Kurva 5,105 Reputation points Microsoft External Staff Moderator

2024-11-06T17:13:15.6866667+00:00

Hi @BCC Admin,

Just checking in to see if the below answer provided by @Amira Bedhiafi helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

1 answer

Your answer

Mahesh Kurva 5,105 Reputation points Microsoft External Staff Moderator

2024-11-06T17:13:15.6866667+00:00

Hi @BCC Admin,

Just checking in to see if the below answer provided by @Amira Bedhiafi helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 1

Amira Bedhiafi 33,151 Volunteer Moderator

If possible, access the full error details. Often, ASP.NET error pages have specific information on the issue, such as a stack trace or error code. Enable custom errors in your web.config file to see detailed error messages locally:

<configuration>
  <system.web>
    <customErrors mode="Off"/>
  </system.web>
</configuration>

Since your application is using Azure SQL Database, verify that the database connection string in your application is correct. Check if any recent changes were made to the database credentials or if the firewall rules on Azure SQL Database have changed.

You can use PowerShell to test connectivity and troubleshoot any VM or SQL Database configurations. For example:


Test-NetConnection -ComputerName "your_sql_server.database.windows.net" -Port 1433

Mahesh Kurva 5,105 Reputation points Microsoft External Staff Moderator

2024-11-07T17:42:34.54+00:00

Hi @BCC Admin,

Just checking in to see if the above answer provided by @Amira Bedhiafi helped.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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server Error in '/' Application

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