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To better assist you to solve the problem, could you please describe more about the error?
- Does the issue occur recently on Outlook Desktop Client? Do you have any specific operation before the issue occurred?
- What is the version of your Outlook? It is recommended that you please check the Outlook client version (File>Office Account>Product Information) and try to upgrade to the latest version to see if the problem is resolved.
- Would you please provide a screenshot of the error? (In order to avoid privacy leakage, please remember to hide your personal information.)
In addition, here are some steps you may take:
- Check Security Settings:
- Go to Outlook>File > Options > Trust Center > Trust Center Settings > Email Security.
- Ensure that the options for "Encrypt contents and attachments for outgoing messages" and "Add digital signatures to outgoing messages" are unchecked.
- Verify Certificate Details:
- Go to Control Panel>Network and Internet>Internet Options>Select Content tab, click on Certificates button>Under Personal tab, Select the certificate you applied for and issued to your current account.
- Please check its valid time and make sure the address it issued to fully match your current account address
- Clean Reminders:
- Press Windows key + R to open the Run dialog.
- Type outlook /cleanreminders and press OK. This can help clear any corrupted reminders.
- Reconfigure Account:
- Sometimes reconfiguring your email account can help. Go to File > Account Settings > Account Settings.
- Select your account and click Remove. Then, add it back again.
Hope it helps!
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