Data residency for Azure Bot Services

Karim 20 Reputation points
2025-01-22T15:18:56.4033333+00:00

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I need to ensure that the data will remain inside Switzerland. When selecting West Europe region does that mean that you are routing the data across Europe?

Or does that mean that my bot is available to clients in Europe but someone in Switzerland will have their data stay in Switzerland as long as they have this preference and that my app is also in Switzerland?

I'm using the MS Teams channel.

Thank you for the help!

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
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  1. Prasad-MSFT 10,191 Reputation points Microsoft External Staff Moderator
    2025-01-23T05:49:53.2933333+00:00

    When you create an application (bot) in Azure, you can choose whether or not your bot resource will have global or local data residency. Local data residency ensures that your bot's personal data is preserved, stored, and processed within certain geographic boundaries (like EU boundaries, Indian boundaries).

    When you select a region for your Azure Bot Service, the bot's resources (such as compute and storage) are deployed in that specific region. For example, if you select the "West Europe" region, the bot's resources are hosted in data centers located in West Europe.

    Selecting the West Europe region means that the data may be routed across various countries within the West Europe region, not confined to Switzerland.

    Thanks, 

    Prasad Das

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