outlook sync errors

Question

Hi I have an issue where my outlook app has all my emails new and old where as when I log in from my PC outlook web URL no new emails appear just shows old emails

Answer 1

Hi @Mustafa Guzel

Welcome to our forum!

For better research, please provide more details about this case:

Does the problem occur in the Outlook desktop client?

What type did you add to Outlook（POP/IMAP/Exchange）?

Here are a few steps you can try to resolve this:

Check Sync Settings: Ensure that your Outlook app is set to sync all emails.

Update Outlook: Make sure both your Outlook app and web version are up to date. Sometimes, updates can fix sync issues.

Check Filters and Rules: Ensure that there are no filters or rules set up in your Outlook that might be causing emails to be hidden or moved to different folders.

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