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The company upgraded to fiber which changed their Public IP address. There was a rule or exception made before to allow RDP to the Azure VM without using a VPN.
How can I allow this same connection?
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Hi Major IT,
I just wanted to check if you had a chance to review comment posted by @Marcin Policht. If you found it helpful, could you kindly click the “Accept Answer and upvote” on the post. This will help increase its visibility of this question for other members of the Microsoft Q&A community.
Thank you.
Hi Major IT,
I just wanted to check if you had a chance to review comment posted by @Marcin Policht. If you found it helpful, could you kindly click the “Accept Answer and upvote” on the post. This will help increase its visibility of this question for other members of the Microsoft Q&A community.
Thank you.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.
hth
Marcin
Hi Marcin,
Inbound ports for RDP are allowed for all connections and RDP services are on. The client is able to RDP using a VPN and I see the connection there in Network Connections. Do I need to set up something similar or a S2S for their Public IP?
Azure VPN doesn't provide a direct connection to a VM - it connects to a virtual network via a virtual gateway. If you have an existing gateway, you should be able to use the same gateway for both S2S VPN and P2S VPN
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.
hth
Marcin
I meant to clarify, the company uses ZeroTier VPN in order to RDP to the Azure VM.
It sounds like I need to create a virtual gateway that allows the connection from the Public IP?
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If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.
hth
Marcin
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Hi @Major IT
How to allow RDP connection via Public IP for Azure VM?
If the company upgraded to fiber and their public IP address changed, causing you to be unable to connect to the VM via RDP, this may be due to the following causes:
If you had previously allowed RDP (port 3389) from a specific public IP address, the upgrade may have resulted in a new public IP address for the company. You may need to add the new public IP address in the inbound rule of the NSG by following these steps.
Go to Azure Portal > Navigate to the Network Security Group associated with the VM > Edit the inbound security rules to allow RDP (port 3389) from the new public IP address:
For more details please follow the ZeroTier network
I hope this helps to resolve your query.
I really appreciate your feedback. It’s valuable to us. Please click Accept Answer on this post to assist other community members facing similar issues in finding the correct solution.
Hi @Major IT
I just wanted to follow up and see if you had a chance to review my response to your question. Please let us know if it was helpful, and feel free to reach out if you have any further queries.
I really appreciate your feedback. It’s valuable to us. Please click Accept Answer on this post to assist other community members facing similar issues in finding the correct solution.
Hi @Major IT
Please let us know if it was helpful, and feel free to reach out if you have any further queries.
I really appreciate your feedback. It’s valuable to us. Please click Accept Answer on this post to assist other community members facing similar issues in finding the correct solution.