Fail to install updates with error 80070005

Question

Fail to install updates with error 80070005, try to use admin account but still failed

Answer 1

Hello Star Li,

Thank you for posting in Q&A forum.

Error 80070005 usually indicates a permissions issue—often described as an “Access Denied” error—when Windows Update is trying to perform certain operations. Here are several troubleshooting steps you can try:
First, you can try the steps 5 in the link below.

Step 5 Change the Package Folder Permissions

If the Microsoft Store does not have the required permission to write into the Package folder, you will most likely face the issue. You will have to change some specific permissions to resolve the problem.

Here's how to do it.

1. Open the File Explorer.
2. Navigate to C: > Users > YourProfileName > AppData.
3. Choose Local.
4. Locate and right-click on the Packages folder.
5. Choose Properties from the context menu.
6. Switch to the Security tab and click on Advanced.
7. Make sure all the users have full control access.
8. If not, click on Add.
9. Click on Select a principal.
10. Type users in the Enter the object name to select box, and click on OK.
11. Checkmark the Full control box.
12. Click on OK to save the changes.

Try to download an application and check if the problem is fixed or not.

https://www.makeuseof.com/microsoft-store-something-happened-on-our-end/

Second, disable (Temporarily) Third-Party Antivirus/Firewall

Third, check Permissions on Update-Related Folders

1.Navigate to the C:\Windows\SoftwareDistribution folder.

2.Right-click the folder and select Properties.

3.Go to the Security tab and ensure that your SYSTEM and Administrators groups have full control. If not, adjust the permissions.

Four, reset Windows Update Components Sometimes the update components themselves might have permission issues. To reset them:

1.Open an elevated command prompt and run the following commands one at a time:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

2.Rename the SoftwareDistribution and Catroot2 folders by running these commands:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

3.Restart the services with these commands:

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

After the reset, try updating again.

Five, run the Windows Update Troubleshooter

1.Open Settings → Update & Security → Troubleshoot.

2.Choose “Additional troubleshooters” (or “Other troubleshooters” in newer versions) and run the Windows Update Troubleshooter.

3.Follow any recommendations provided and then try updating again.

Six, in the elevated command prompt, try running the following commands one at a time:

1.DISM /Online /Cleanup-Image /RestoreHealth (Wait for it to complete; this command checks the health of your system image and repairs it if necessary.)

2.sfc /scannow (This System File Checker scan repairs corrupted system files.)

Seven, follow the steps in this similar thread with marked answer below.

Windows Update Error 0x80070005 - upgrade to Windows 10 21H1 fails

https://answers.microsoft.com/en-us/windows/forum/all/windows-update-error-0x80070005-upgrade-to-windows/bb784da0-1a20-487e-8dd0-911007d3c031?page=3

Eight, try to install updates after you perform a clean boot on this machine. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Nine, if none of the steps above work, you can try to manually download and install the update from the Microsoft Update Catalog.

https://www.catalog.update.microsoft.com/Home.aspx

Please note: Before making significant changes to your system, ensure that you have backed up important data.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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