I have created a number of folders and subfolders under an Inbox subfolder named Archive. These have been functioning well.
However I would now like to restructure my Outlook email filing system and, under Archive, created some new main heading subfolders to move other subfolders into. However when I attempt to move them, either:
(a) they move and then return to the original location, or,
(b) will move by creating a duplicate file (or file with the same name, with a "(2)" after the name), but often this will result in only some of the files being transferred with it, leaving others in the original file. At other times, it seems to have duplicated the files within the transferred folder (i.e. the original folder and the (2) folder now have (at least some of) the same files).
This has resulted in a mix of duplicated folders and files, some of which are complete, others which are incomplete, including some folders which seem to have completely lost their content in both the original and duplicate. I now have no idea how to sort this mess out - I'm somewhat savvy, but not to an indepth level.
Therefore:
(1) Please could someone explain why Outlook is doing this and how to avoid it for the future, and
(2) Please could someone advise on how to fix this mess.
(NB Unfortunately I do not have a backup of the .pst file - I was running backups but recently reinstalled Windows and forgot to set up my backups again.) :(
Many thanks for your help.