Teams bot is not able to access the image captured through camera having url : "https://smba.trafficmanager.net/in/..../v3/attachments/....../views/original"

Question

Teams bot is not able to access the image captured through camera having url : "https://smba.trafficmanager.net/in/..../v3/attachments/....../views/original"

Raghunatha N S 20

Hi,
We are building a Teams bot for text extraction from image and get the insights from lLM model.
here we are able to attach images from the folders into the teams bot and get the details.

But whenever we capture the image from camera and send to the bot it throws and 401 error -failed to download an image

The url of the camera image looks something like this : https://smba.trafficmanager.net/in/2d19e040-1fe5-40f1-84d9-0ea793303bc4/v3/attachments/0-sin-d3-e929023167381ad73d2d26232e05e71c/views/original

Tried with creating access tokens,
also API permissions are enabled in app registrations, but NO success.

Can anyone, help us in understanding the settings in accessing these URLs

Nivedipa-MSFT 3,646 Reputation points Microsoft External Staff Moderator

2025-03-24T07:13:39.86+00:00

@Raghunatha N S - Thank you for bringing this issue to our attention.
The 401 error typically indicates an authorization problem when the bot tries to access the image URL.
Could you please verify below checkpoints?

1.Ensure that your bot has the necessary permissions to access the image URLs. This includes verifying that the bot has the appropriate API permissions in Azure AD, such as File.Read and File.ReadWrite

2.Make sure that the access tokens are correctly generated and included in the request headers when the bot tries to download the image. The tokens should have the necessary scopes to access the content.
3.Verify that the URLs generated for camera images are correctly formatted and accessible. Sometimes, the URLs might require additional authentication headers or parameters to be accessed properly

4.Double-check the bot configuration in both the Azure portal and the Teams app manifest. Ensure that the bot's ID and other settings are correctly configured and match across all platforms
Nivedipa-MSFT 3,646 Reputation points Microsoft External Staff Moderator

2025-04-03T06:39:44.7066667+00:00

@Raghunatha N S - Have you verified the above checkpoints?

Your answer

Nivedipa-MSFT 3,646 Reputation points Microsoft External Staff Moderator

2025-03-24T07:13:39.86+00:00

@Raghunatha N S - Thank you for bringing this issue to our attention.
The 401 error typically indicates an authorization problem when the bot tries to access the image URL.
Could you please verify below checkpoints?

1.Ensure that your bot has the necessary permissions to access the image URLs. This includes verifying that the bot has the appropriate API permissions in Azure AD, such as File.Read and File.ReadWrite

2.Make sure that the access tokens are correctly generated and included in the request headers when the bot tries to download the image. The tokens should have the necessary scopes to access the content.
3.Verify that the URLs generated for camera images are correctly formatted and accessible. Sometimes, the URLs might require additional authentication headers or parameters to be accessed properly

4.Double-check the bot configuration in both the Azure portal and the Teams app manifest. Ensure that the bot's ID and other settings are correctly configured and match across all platforms
Nivedipa-MSFT 3,646 Reputation points Microsoft External Staff Moderator

2025-04-03T06:39:44.7066667+00:00

@Raghunatha N S - Have you verified the above checkpoints?

Share via

Teams bot is not able to access the image captured through camera having url : "https://smba.trafficmanager.net/in/..../v3/attachments/....../views/original"

Your answer