Unable to login to Instagram accounts

Coz 5 Reputation points
2025-04-07T10:19:41.0733333+00:00

I recently damaged my phone and purchased a new one.  I had instagram two factor authentication on 3 accounts but since updating my new phone I am unable to add instagram to the authenticator because I require a QR code and I don't have the back up codes. Now I am unable to login to Instagram because it asks me to use the authenticator app to get a code.  I am unable to add instagram to authenticator due to not being able to login to instagram.

Authenticator requires a qr code but I can't get it due to not being able to login to instagram.

Is there another way to add instagram to authenticator without back up codes and qr code? Then I can remove 2FA because it's problematic.

Thanks in advance. I hope this all makes sense

Microsoft Security | Microsoft Authenticator
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