Can't upload file in Copilot Studio for Teams

Question

In teams, I go into Microsoft Copilot Studio and create a copilot. I try to upload a text file, but I get an error: "Something went wrong, try again." I get this every time I try. I've tried uploading a PDF, a basic text file and a blank word document. All files are under 1MB. Always the same error. What do I need to check?

We've only just got Copilot Studio so this is the first time we've tried to use it.

Also, when I first go into the edit copilot page, there's an error at the top that says: "Your agent may not work as intended right now due to your organization's data loss prevention policies. Address affected topics or contact your admin." Is that related? How do I fix that?

Answer 1

Hi Paul Jones,

Thanks for asking your query.
The error you are facing due to your organization's data loss prevention policies.
You can address this by :

1. Checking DLP Policies
2. Contact Admin
3. Review Documentation(Follow Best Practices)

Thanks, 

Keshav Keshari

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