How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

Rayssa Machado 155 Reputation points
2025-05-03T01:44:34.2966667+00:00

I'm trying to acess my account and everytime this message appears "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517". What should I do?

Outlook | Windows | Classic Outlook for Windows | For business
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10 answers

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  1. thatiana dos santos 40 Reputation points
    2025-05-04T11:28:29.7666667+00:00

    Consegui entrar no meu e-mail utilizando os dados móveis do celular! Estava tendo o mesmo problema ( do erro de vpn. Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517) . porém o suporte tem que dá um jeito, pq não loga nada da Microsoft.

    8 people found this answer helpful.

  2. Gabriel Sardagna 15 Reputation points
    2025-05-06T02:18:25.08+00:00

    Consegui uma solução para esse problema, fiz o seguinte: abri o CMD como administrador e coloquei dois comandos separados, primeiro coloquei "netsh winsock reset" e dei o enter, depois coloquei "netsh int ip reset", junto a isso eu havia reiniciado meu roteador de Internet, ahh e sobres os comandos no CMD após fazê-los precisa reiniciar o computador, para mim deu certo.

    3 people found this answer helpful.

  3. Josias Silva Alves 10 Reputation points
    2025-05-04T21:18:15.1733333+00:00

    Consegui resolver usando uma vpn. Usando o urban vpn nos estados unidos. Resolveu.

    I managed to solve it using a VPN. Using urban vpn in the United States. I solved it.

    2 people found this answer helpful.

  4. Thaynanda Vieira 5 Reputation points
    2025-05-05T23:37:19.6533333+00:00

    Desde domingo não consigo acessar em nenhum dos meus dispositivos, tem acontecido muito isso. Infelizmente utilizo este email pra tudo, terei que migrar.

    1 person found this answer helpful.

  5. nickfurry533 5 Reputation points
    2025-05-06T16:52:44.6366667+00:00

    I found a solution for this problem — here’s what I did: I opened the Command Prompt as administrator and entered two separate commands. First, I typed “netsh winsock reset” and pressed Enter. Then I typed “netsh int ip reset” and pressed Enter as well. Along with that, I had also restarted my internet router. ucharts Oh, and after running those commands in CMD, it’s important to restart the computer. This worked for me.

    1 person found this answer helpful.

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