How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

Question

How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

Rayssa Machado 155

I'm trying to acess my account and everytime this message appears "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517". What should I do?

Lucas Rhaniel 0 Reputation points

2025-05-03T14:27:41.5733333+00:00

Eu tô tentando entrar na minha conta a dias e não vai
Dyeimmes Bahense de Souza 0 Reputation points

2025-05-03T15:29:33.86+00:00

Eu tbm
Walter Alvarez 0 Reputation points

2025-05-03T15:49:44.77+00:00

No me deja iniciar sesión en mi cuenta de Xbox (EN MI CONSOLA) que tengo que hacer? NO PUEDO INICIAR SESIÓN
EoSkull 0 Reputation points

2025-05-03T16:22:14.9833333+00:00

Subject: Unable to Sign In to State of Decay 2 – Error Message

Dear Support Team,

I am attempting to log in to State of Decay 2, but I consistently encounter the following error message:

"Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517."

I have followed all the recommended steps provided in the link, but unfortunately, the issue remains unresolved.

I would appreciate any assistance you can provide to help me resolve this matter.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Alejandro 0 Reputation points

2025-05-03T17:36:05.0666667+00:00

I am having the same issue, I dont even use a VPN. None of the steps at https://go.microsoft.com/fwlink/?linkid=2317517 worked at all, not even the password reset.
Amanda de Araujo Motta 0 Reputation points

2025-05-03T17:43:58.2433333+00:00

Olá tive esse mesmo problema hoje. Mas consegui resolver... Vou explicar o que eu fiz... Acesse esse link: assistente de entrada da Microsoft :https://support.microsoft.com/home/contact?linkquery=Help%20me%20sign%20in%20to%20my%20Microsoft%20account Teste e veja se sua conta está bloqueada, se estiver geralmente ela deveria voltar sozinha em algumas horas, porem a minha não foi. Se for o seu caso, clique em continuar para desbloquear, neste caso, vc precisará alterar sua senha... após alterar tente entrar no seu email, caso não der certo, selecione o botão (Não) informando que vc não conseguiu trocar a senha... foi o meu caso, então clique em continuar para vc preencher o formulário de recuperação de senha... nesse formulário vc vai precisar colocar o e-mail com problema e mais um outro email para que vc possa receber a resposta. O formulário tem várias perguntas que só o dono da conta realmente vai saber responder. Caso tenha alguma pergunta que vc não saiba, pode pular sem medo. Ao terminar de preencher a Microsoft no meu caso, desbloqueou minha conta em menos de 30 minutos. Ao conseguir recuperar sua conta não se esqueça de colocar um outro fator de autenticação em sua conta na opção (Segurança) eu recomendo o Authenticator da Microsoft. Acho que aconteceu esse problema comigo pois eu tenho minha conta em varios dispositivos e eu acredito que algum deles estava com a senha errada. Espero poder ajudar quem esteve na mesma situação que eu.
Amanda de Araujo Motta 0 Reputation points

2025-05-03T17:44:34.15+00:00

Se vc tiver acesso a sua conta algum dispositivo funcionando direito ja cadastra o Authenticator como metodo de entrada.
Eduardo Miranda 0 Reputation points

2025-05-03T18:17:00.04+00:00

Tengo el mismo problema, acabo de cambiar de teléfono y al querer configurar mi correo, me sale el mismo error: "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517".

He tratado de solcuionar con todos los métodos y procedimientos conocidos pero hasta ahora no puedo entrar a mi cuenta.
André Gouvêa Horst 0 Reputation points

2025-05-04T15:09:36.1166667+00:00

Mesa coisa aqui, não consigo logar no Outlook, Xbox, pelo wi-fi, mas se eu usar o 5g, eu consigo.
Cesary 0 Reputation points

2025-05-04T21:09:41.93+00:00

Mesmo problema por aqui. Ja tentei diferentes navegadores (Opera, Chrome, Edge), modo icognito também. Verificado DNS em uso e está do Google 8.8.8.8. Sem chance de entrar no hotmail :-(
Juliana Souza 5 Reputation points

2025-05-04T22:54:54.64+00:00

Estou com o mesmo problema, não consigo logar!
caroline epping 0 Reputation points

2025-05-04T23:25:04.03+00:00

Não consigo logar no Hotmail fica vindo essa mensagem Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517, mesmo usando o vpn não entra
Igor Araújo 0 Reputation points

2025-05-05T11:57:38.2433333+00:00

Estou tentando fazer login no Xbox e aparece o mesmo erro. Já tentei dezenas de vezes e não consigo entrar.
NEIDE BENDER 0 Reputation points

2025-05-05T15:36:43.5033333+00:00

Estou com o mesmo problema em um email específico, e estou conseguindo acessar pelo navegador anônimo.
Gabriel Sardagna 20 Reputation points

2025-05-06T02:29:39.6566667+00:00

Solução: abra o CMD como administrador pela barra de pesquisa com o botão direito, coloque os seguintes comandos: "netsh winsock reset" de o Enter, depois coloque o seguinte comando "netsh int ip reset" e de o Enter (não incluir as aspas nos comandos), após isso reinicie seu computador, deverá funcionar, reiniciar seu roteador antes de fazer esse processo pode ajudar a resolver.
luciano gamerYT 0 Reputation points

2025-05-06T16:47:01.64+00:00

Bom, eu consegui resolver o problema usando o seguinte app: 'Urban Vpn' você baixa e escolhe a região de 'Unite States' (estados Unidos) depois que escolher é só clicar no botão play que está na cor rosa.
Jhonathan game 0 Reputation points

2025-05-06T21:43:57.71+00:00

Eu tava logando minha conta da Microsoft ate que deu um error
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Jhonathan game 0 Reputation points

2025-05-06T21:46:19.73+00:00

Eu tava logando minha conta da Microsoft ate que não deu certo
Jhonathan game 0 Reputation points

2025-05-06T21:46:51.24+00:00

Não consigo entrar no windows
Evandro de Barros 0 Reputation points

2025-05-07T00:29:30.04+00:00

Pessoal, o que eu fiz para resolver o problema: desconectei o notebook e o celular do WiFi e depois usei o celular como roteador. Ao conectar a internet do celular no notebook consegui acessar, no notebook, o hotmail/outlook novamente. Façam o teste primeiro no celular de vocês, desconectando o wifi. Espero ter ajudado
Gustavo Souza 0 Reputation points

2025-05-08T22:11:59.8866667+00:00

Solução apresentada aqui pelo nickfurry funcionou:

1 - Digite CMD na pesquisa do windows
2- Clique com o botão direito, e então "Abrir como administrador"
3- Digite: **netsh winsock reset, e aperte enter
4- Digite: netsh int ip reset, e aperte enter
5- Reinicie seu computador.
carlos alberto Cardoso 0 Reputation points

2025-05-12T00:32:12.1833333+00:00

tenho cursos na plataforma hotmart e nao consigo acessar, sempre dá senha ou usuario invalido preciso de orientação.
Evaldo Mendonça dos Santos Junior 0 Reputation points

2025-05-17T19:09:20.5266667+00:00

A solução me parece ser única.

Baixe o aplicativo Authenticator.

Uma vez baixado, desative o Wi-fi. Conexão SOMENTE com os dados móveis.

Abra o aplicativo usando o seu login e a sua senha. Pronto.

Sendo assim. Todos os demais aplicativos que usarem o Hotmail irão pedir a validação pelo Authenticator instalado no seu celular.

E estes podem usar o Wi-fi.

Apenas a instalação do Authenticator tem que ser feito pelos Dados Móveis.
trail makers 0 Reputation points

2025-05-23T19:32:50.3066667+00:00

HAVING THE SAME PROBLEM,WHAT CAN I DO?

use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517
ERIC SWANN 0 Reputation points

2025-06-08T14:57:32.3333333+00:00

I am having this same problem after purchasing a phone in Costa Rica. My region on my services is now set to CR and all of my services work on my PC. But NONE of my microsoft services work on my mobile device. Whenever I try to log in, it used to give the the "Too many requests" error. Now it gives me the error noted on the original question. When attempting to contact support it sends my to a worthless automated login support helper that doesn't address this issue whatsoever. PLEASE FIX THIS Microsoft.
I eventually got to a person after finding the well hidden path to actual support. They did not solve my issue, but I was able to get enough clues make the login work by setting my phone's VPN to be a US location. I was then able to log in. Once the login was created, things appear to work. That being said, my Microsoft account and my device both have my location set to Costa Rica, so again it makes no sense that I had to do this. I only had to have the VPN engaged for the period of the login, afterwards everything appears to work as expected, perhaps because the device now has the expected token/cookie/etc...
Miguel Gutierrez 0 Reputation points

2025-06-09T00:37:43.7433333+00:00

Reinicie mi xbox porque no me da acceso a mi perfil y pongo mi mail y contraseña y no habré mi perfil como si omitiera el inicio de cesión ayuda porfavor ya metí bastante dinero a esta cuenta como para perderla
Storm Mage 0 Reputation points

2025-06-11T11:34:28.5566667+00:00

problim
ARNO 100K 0 Reputation points

2025-06-11T16:11:44.3633333+00:00

when i login my id then show this error

Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517

plz fix this
Andrew Baer 0 Reputation points

2025-06-13T21:52:34.7233333+00:00

I received this error while trying to login to my xbox live accout for a specifc game on my PC.

I resolved it by having a code be sent to my alternate email.

This video game was the only place where I encountered this error - I was able to login to my account just fine through any other application or device.
AL Wright 0 Reputation points

2025-06-17T09:40:42.2966667+00:00

Apparently we need to "wait 24 to 48 hours" before trying to sign in again using our password. There is no manual over-ride for "security reasons". So, as long as you have alternative sign-in methods set up, you should still be able to access your account until this time passes.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
MD MUJAHID 0 Reputation points

2025-06-22T11:51:17.5333333+00:00

yes ,my problem is solved.
Aya Eve 0 Reputation points

2025-06-27T06:47:04.3133333+00:00
Dear Microsoft Support Team,

I hope you are doing well.

I am reaching out to request urgent assistance regarding my Microsoft account. I have been unable to access it for several months despite trying all the recommended troubleshooting methods. I believe the account still exists, but access is being blocked due to some sort of security or system restriction.

Issue Summary:

Microsoft account email: [Insert your Microsoft email address]

Approximate date of last successful sign-in: [Insert if known, or write “unsure”]

Duration of issue: Ongoing for approximately [X weeks/months]

Primary issue: Each time I attempt to sign in, I receive the following error message:

"Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

I followed this link and attempted the suggestions (different device, VPN, etc.), but nothing has worked.

Recent Issue – Too Many Requests:

More recently, I now receive a "Too Many Requests" error message when I try to access Microsoft login or recovery pages. I understand this is a rate limit imposed due to multiple attempts, but I’ve spaced out my attempts and used different networks and browsers, yet the issue persists. This has completely blocked me from even submitting a recovery form.

What I’ve Already Tried:

Signing in from multiple trusted devices and networks

Using different browsers and clearing cache/cookies

Switching VPN servers and locations

Attempting account recovery via https://account.live.com/acsr

Reviewing Microsoft support documentation (including the link in the error message)

Waiting 24–48 hours before retrying access

Checking whether the account was deleted — I do not receive a “non-existent account” message, which suggests the account still exists

Despite these efforts, I am still locked out of my account.

Why This Matters:

This account is extremely important to me. It may contain access to personal files, subscriptions, or services that I am currently unable to use. At this point, I kindly request a manual review of my account status and guidance on how I can securely regain access.

If identity verification is required, I am happy to provide:

Proof of ownership (e.g., previous emails, subjects, payment info)

Recovery email or phone number linked to the account

Any additional steps you require

Request:

Please let me know how I can proceed with recovering or unlocking my Microsoft account. I believe it has been mistakenly restricted or caught in a security filter, and I am eager to resolve this matter as soon as possible.

Thank you very much for your time, attention, and support. I look forward to hearing from you.

Sincerely,
Anika Esha
******@gmail.com

Alternate contact email : ******@gmail.com

10 answers

Your answer

Lucas Rhaniel 0 Reputation points

2025-05-03T14:27:41.5733333+00:00

Eu tô tentando entrar na minha conta a dias e não vai
Dyeimmes Bahense de Souza 0 Reputation points

2025-05-03T15:29:33.86+00:00

Eu tbm
Walter Alvarez 0 Reputation points

2025-05-03T15:49:44.77+00:00

No me deja iniciar sesión en mi cuenta de Xbox (EN MI CONSOLA) que tengo que hacer? NO PUEDO INICIAR SESIÓN
EoSkull 0 Reputation points

2025-05-03T16:22:14.9833333+00:00

Subject: Unable to Sign In to State of Decay 2 – Error Message

Dear Support Team,

I am attempting to log in to State of Decay 2, but I consistently encounter the following error message:

"Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517."

I have followed all the recommended steps provided in the link, but unfortunately, the issue remains unresolved.

I would appreciate any assistance you can provide to help me resolve this matter.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Alejandro 0 Reputation points

2025-05-03T17:36:05.0666667+00:00

I am having the same issue, I dont even use a VPN. None of the steps at https://go.microsoft.com/fwlink/?linkid=2317517 worked at all, not even the password reset.
Amanda de Araujo Motta 0 Reputation points

2025-05-03T17:43:58.2433333+00:00

Olá tive esse mesmo problema hoje. Mas consegui resolver... Vou explicar o que eu fiz... Acesse esse link: assistente de entrada da Microsoft :https://support.microsoft.com/home/contact?linkquery=Help%20me%20sign%20in%20to%20my%20Microsoft%20account Teste e veja se sua conta está bloqueada, se estiver geralmente ela deveria voltar sozinha em algumas horas, porem a minha não foi. Se for o seu caso, clique em continuar para desbloquear, neste caso, vc precisará alterar sua senha... após alterar tente entrar no seu email, caso não der certo, selecione o botão (Não) informando que vc não conseguiu trocar a senha... foi o meu caso, então clique em continuar para vc preencher o formulário de recuperação de senha... nesse formulário vc vai precisar colocar o e-mail com problema e mais um outro email para que vc possa receber a resposta. O formulário tem várias perguntas que só o dono da conta realmente vai saber responder. Caso tenha alguma pergunta que vc não saiba, pode pular sem medo. Ao terminar de preencher a Microsoft no meu caso, desbloqueou minha conta em menos de 30 minutos. Ao conseguir recuperar sua conta não se esqueça de colocar um outro fator de autenticação em sua conta na opção (Segurança) eu recomendo o Authenticator da Microsoft. Acho que aconteceu esse problema comigo pois eu tenho minha conta em varios dispositivos e eu acredito que algum deles estava com a senha errada. Espero poder ajudar quem esteve na mesma situação que eu.
Amanda de Araujo Motta 0 Reputation points

2025-05-03T17:44:34.15+00:00

Se vc tiver acesso a sua conta algum dispositivo funcionando direito ja cadastra o Authenticator como metodo de entrada.
Eduardo Miranda 0 Reputation points

2025-05-03T18:17:00.04+00:00

Tengo el mismo problema, acabo de cambiar de teléfono y al querer configurar mi correo, me sale el mismo error: "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517".

He tratado de solcuionar con todos los métodos y procedimientos conocidos pero hasta ahora no puedo entrar a mi cuenta.
André Gouvêa Horst 0 Reputation points

2025-05-04T15:09:36.1166667+00:00

Mesa coisa aqui, não consigo logar no Outlook, Xbox, pelo wi-fi, mas se eu usar o 5g, eu consigo.
Cesary 0 Reputation points

2025-05-04T21:09:41.93+00:00

Mesmo problema por aqui. Ja tentei diferentes navegadores (Opera, Chrome, Edge), modo icognito também. Verificado DNS em uso e está do Google 8.8.8.8. Sem chance de entrar no hotmail :-(
Juliana Souza 5 Reputation points

2025-05-04T22:54:54.64+00:00

Estou com o mesmo problema, não consigo logar!
caroline epping 0 Reputation points

2025-05-04T23:25:04.03+00:00

Não consigo logar no Hotmail fica vindo essa mensagem Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517, mesmo usando o vpn não entra
Igor Araújo 0 Reputation points

2025-05-05T11:57:38.2433333+00:00

Estou tentando fazer login no Xbox e aparece o mesmo erro. Já tentei dezenas de vezes e não consigo entrar.
NEIDE BENDER 0 Reputation points

2025-05-05T15:36:43.5033333+00:00

Estou com o mesmo problema em um email específico, e estou conseguindo acessar pelo navegador anônimo.
Gabriel Sardagna 20 Reputation points

2025-05-06T02:29:39.6566667+00:00

Solução: abra o CMD como administrador pela barra de pesquisa com o botão direito, coloque os seguintes comandos: "netsh winsock reset" de o Enter, depois coloque o seguinte comando "netsh int ip reset" e de o Enter (não incluir as aspas nos comandos), após isso reinicie seu computador, deverá funcionar, reiniciar seu roteador antes de fazer esse processo pode ajudar a resolver.
luciano gamerYT 0 Reputation points

2025-05-06T16:47:01.64+00:00

Bom, eu consegui resolver o problema usando o seguinte app: 'Urban Vpn' você baixa e escolhe a região de 'Unite States' (estados Unidos) depois que escolher é só clicar no botão play que está na cor rosa.
Jhonathan game 0 Reputation points

2025-05-06T21:43:57.71+00:00

Eu tava logando minha conta da Microsoft ate que deu um error
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Jhonathan game 0 Reputation points

2025-05-06T21:46:19.73+00:00

Eu tava logando minha conta da Microsoft ate que não deu certo
Jhonathan game 0 Reputation points

2025-05-06T21:46:51.24+00:00

Não consigo entrar no windows
Evandro de Barros 0 Reputation points

2025-05-07T00:29:30.04+00:00

Pessoal, o que eu fiz para resolver o problema: desconectei o notebook e o celular do WiFi e depois usei o celular como roteador. Ao conectar a internet do celular no notebook consegui acessar, no notebook, o hotmail/outlook novamente. Façam o teste primeiro no celular de vocês, desconectando o wifi. Espero ter ajudado
Gustavo Souza 0 Reputation points

2025-05-08T22:11:59.8866667+00:00

Solução apresentada aqui pelo nickfurry funcionou:

1 - Digite CMD na pesquisa do windows
2- Clique com o botão direito, e então "Abrir como administrador"
3- Digite: **netsh winsock reset, e aperte enter
4- Digite: netsh int ip reset, e aperte enter
5- Reinicie seu computador.
carlos alberto Cardoso 0 Reputation points

2025-05-12T00:32:12.1833333+00:00

tenho cursos na plataforma hotmart e nao consigo acessar, sempre dá senha ou usuario invalido preciso de orientação.
Evaldo Mendonça dos Santos Junior 0 Reputation points

2025-05-17T19:09:20.5266667+00:00

A solução me parece ser única.

Baixe o aplicativo Authenticator.

Uma vez baixado, desative o Wi-fi. Conexão SOMENTE com os dados móveis.

Abra o aplicativo usando o seu login e a sua senha. Pronto.

Sendo assim. Todos os demais aplicativos que usarem o Hotmail irão pedir a validação pelo Authenticator instalado no seu celular.

E estes podem usar o Wi-fi.

Apenas a instalação do Authenticator tem que ser feito pelos Dados Móveis.
trail makers 0 Reputation points

2025-05-23T19:32:50.3066667+00:00

HAVING THE SAME PROBLEM,WHAT CAN I DO?

use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517
ERIC SWANN 0 Reputation points

2025-06-08T14:57:32.3333333+00:00

I am having this same problem after purchasing a phone in Costa Rica. My region on my services is now set to CR and all of my services work on my PC. But NONE of my microsoft services work on my mobile device. Whenever I try to log in, it used to give the the "Too many requests" error. Now it gives me the error noted on the original question. When attempting to contact support it sends my to a worthless automated login support helper that doesn't address this issue whatsoever. PLEASE FIX THIS Microsoft.
I eventually got to a person after finding the well hidden path to actual support. They did not solve my issue, but I was able to get enough clues make the login work by setting my phone's VPN to be a US location. I was then able to log in. Once the login was created, things appear to work. That being said, my Microsoft account and my device both have my location set to Costa Rica, so again it makes no sense that I had to do this. I only had to have the VPN engaged for the period of the login, afterwards everything appears to work as expected, perhaps because the device now has the expected token/cookie/etc...
Miguel Gutierrez 0 Reputation points

2025-06-09T00:37:43.7433333+00:00

Reinicie mi xbox porque no me da acceso a mi perfil y pongo mi mail y contraseña y no habré mi perfil como si omitiera el inicio de cesión ayuda porfavor ya metí bastante dinero a esta cuenta como para perderla
Storm Mage 0 Reputation points

2025-06-11T11:34:28.5566667+00:00

problim
ARNO 100K 0 Reputation points

2025-06-11T16:11:44.3633333+00:00

when i login my id then show this error

Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517

plz fix this
Andrew Baer 0 Reputation points

2025-06-13T21:52:34.7233333+00:00

I received this error while trying to login to my xbox live accout for a specifc game on my PC.

I resolved it by having a code be sent to my alternate email.

This video game was the only place where I encountered this error - I was able to login to my account just fine through any other application or device.
AL Wright 0 Reputation points

2025-06-17T09:40:42.2966667+00:00

Apparently we need to "wait 24 to 48 hours" before trying to sign in again using our password. There is no manual over-ride for "security reasons". So, as long as you have alternative sign-in methods set up, you should still be able to access your account until this time passes.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
MD MUJAHID 0 Reputation points

2025-06-22T11:51:17.5333333+00:00

yes ,my problem is solved.

Answer 1

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Answer 2

Gabriel Sardagna 20

Consegui uma solução para esse problema, fiz o seguinte: abri o CMD como administrador e coloquei dois comandos separados, primeiro coloquei "netsh winsock reset" e dei o enter, depois coloquei "netsh int ip reset", junto a isso eu havia reiniciado meu roteador de Internet, ahh e sobres os comandos no CMD após fazê-los precisa reiniciar o computador, para mim deu certo.

Cesary 0 Reputation points

2025-05-06T22:18:09.13+00:00

Funcionou pra mim também. Grato pela dica.
valentin marroquin 0 Reputation points

2025-05-07T15:22:34.8666667+00:00

Hola, antes de ejecutar estos cambios sugeridos, deben verificar si su equipo tiene habilitada la opcion de obtener automaticamente un IP, o si tiene configurada IP FIja. de tener asignada una Ip Fija. deben anotar previamente sus valores, como son IP, Mascara de Red, puerta de enlace y los DNS.

en realidad si tienen asignada una Ip fija en su equipo no seria necesario hacer este procedimiento.

saludos desde Peru
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Answer 3

Josias Silva Alves 10

Consegui resolver usando uma vpn. Usando o urban vpn nos estados unidos. Resolveu.

I managed to solve it using a VPN. Using urban vpn in the United States. I solved it.

gabriel durk 0 Reputation points

2025-05-07T17:05:20.7266667+00:00

Criei uma conta so pra responder voce, funcionou, obrigado.
Gustavo Souza 0 Reputation points

2025-05-08T22:12:46.75+00:00

Digite CMD na pesquisa do windows Clique com o botão direito, e então "Abrir como administrador" Digite: **netsh winsock reset, e aperte enter Digite: netsh int ip reset, e aperte enter Reinicie seu computador. com esses passos, não precisa de vpn

Answer 4

Thaynanda Vieira 5

Desde domingo não consigo acessar em nenhum dos meus dispositivos, tem acontecido muito isso. Infelizmente utilizo este email pra tudo, terei que migrar.

Jhonathan game 0 Reputation points

2025-05-06T21:48:02.35+00:00

Não consigo entrar no windows
ROCIO CORDOVA 0 Reputation points

2025-05-06T22:08:20.1233333+00:00

Por favor su apoyo Microsoft, tengo la licencia anual pagada y con muchos problemas de acceso a mi cuenta. No puedo ingresar a mi cuenta en ningún dispositivo, y tuve que crear nueva cuenta gratuita para poder contactarme. SOLUCIÓN URGENTE POR FAVOR

Answer 5

nickfurry533 5

I found a solution for this problem — here’s what I did: I opened the Command Prompt as administrator and entered two separate commands. First, I typed “netsh winsock reset” and pressed Enter. Then I typed “netsh int ip reset” and pressed Enter as well. Along with that, I had also restarted my internet router. ucharts Oh, and after running those commands in CMD, it’s important to restart the computer. This worked for me.

Gustavo Souza 0 Reputation points

2025-05-08T22:10:30.05+00:00

Thank you! this 2 "simple" commands have solved the problem here, i'll translate below for portuguese to help others with the same problem!

Essa solução do nickfurry533 resolveu aqui, basta abrir o CMD como administrador, e rodar os 2 comandos que ele mencionou em sequencia, e então, reiniciar o computador:

Digite CMD na pesquisa do windows
Clique com o botão direito, e então "Abrir como administrador"
Digite: **netsh winsock reset, e aperte enter
Digite: netsh int ip reset, e aperte enter
Reinicie seu computador.

Volte agradecer depois!**
Greek Specialist 5 Reputation points

2025-06-11T07:36:38.31+00:00

Good morning. I followed thw procedure to run the 'netsh winsock reset' and the other one mentioned here from other members and after this the problem of access to my hotmail account resolved. Next day I noticed that my laptop with win10 home started to deisconnect fron the router by wifi and do not recognise the router anyway. I tried a lot but it works only when I connect it with a cable. Can somebody help meto to recover my windows from this wrong situation? Thanks in advance.

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How to solve this error to login? "Please retry with a different device, use a VPN, or other authentication method to sign in. For more details, please see https://go.microsoft.com/fwlink/?linkid=2317517"

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