Server Error in '/' Application. while accessing portal.vision.cognitive.azure.com

Question

I was accessing the URL https://portal.vision.cognitive.azure.com/demo/extract-text-from-images and it was working fine few hours back but it is not working and not giving me result

However when i tried to access the main domain https://portal.vision.cognitive.azure.com/ then server runtime error is coming, can you please take a look on this and fix this asap

Answer 1

Hi Neeraj Sharma

It seems you have marked the answer from Ameera not satisfactory. We appreciate your feedback.

Trying to add more values on top of previously provided inputs

It looks like you might have encountered issue while loading prediction result

Could you do the following and let us know the results

1. Please disconnect VPN or proxy if in use
2. Please clear cache and cookies
3. Please take a network trace and see if you find any 4XX or 5XX event and share it in private chat.
4. If an intermittent server side, please check later or test deployment in another region.

Attached screenshot of result taken at my side today.

Saying above all pointers, requesting to re-take the survey

Thank you.

Answer 2

Hello Neeraj !

Thank you for posting on Microsoft Learn.

I think this is not an issue with your usage, it's a server-side issue on Microsoft end, affecting the domain. This subdomain likely hosts a demo or portal app related to Azure Cognitive Services (specifically Vision APIs).

You can try again later, as this may be temporary during maintenance or deployment and you can report the issue officially via:

• Microsoft Azure Support (if you have a support plan): https://azure.microsoft.com/en-us/support/options/
• Azure status page (to check if the region/service is impacted): https://status.azure.com/
• GitHub (for sample/demo pages): https://github.com/Azure-Samples