A popup keeps showing up and I don't know where it's coming from

Question

Hello,

Ever since this morning (January 14th) on my Windows 10 computer, I'm seeing a message saying:

"There’s a problem with this app. Contact your system administrator about repairing or reinstalling it."
56346-error.png
There is another one that immediately follows up:

"Check the Windows Store for more info about SmartAudio 2."

I have to manually close it every ~10 seconds and it's interrupting my work. I should also mention the fact that if I don't close it, it eventually opens up the Microsoft store to an app called SmartAudio 2. I have never seen this app before and have no memory of installing it ever.

Any help is appreciated, thank you! !

Answer 1

Hello,

Try resetting the apps with which you're facing issue. Go to Settings app > System > Apps & features > App Name > Advanced options > click Reset.

See if this helps!

Answer 2

@Mika Mk
Hi,
You could Re-register Windows Store through Windows PowerShell:
Open the Start Menu.
Type powershell into the Search bar.
Right-click on the program named Windows PowerShell that appears. Click on Run as Administrat
Type the following into Windows PowerShell and then press Enter:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Once this command has been executed, your Windows Store will have been re-registered and you should now be able to open it successfully without being faced with any errors or issues.

Hope above information can help you.

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Answer 3

You can try to launch Autoruns (Autoruns64.exe) to see if you find how this app is launched