When trying to open an Excel spreadsheet, users getting the message: Continue interacting? We noticed that you haven't been interacting with this workbook, so we paused your session. error

Question

We are trying to co-author an Excel spreadsheet. We are using SharePoint 2013 on-premise.

Answer 1

Hi @Gayle Kremer ,

Do you deploy Office Online server to open Excel in SharePoint 2013?

If it is true, please try to set Excel timeout in Office online server as following:

Add the following value to the settings.xml file, where TimeoutValue is the timeout value in milliseconds. (This file is normally located at C:\ProgramData\Microsoft\OfficeWebApps\Data\FarmState\settings.xml.)

<Setting Name="FBDirectReadTimeoutInMilliseconds" DataType="System.Int32">
<StringValue>TimeoutValue</StringValue>
</Setting>

If it is not feasible for you, please feel free to reply.

Similar issue:

https://social.technet.microsoft.com/Forums/office/en-US/47330620-af17-42f8-b16f-2a0fde736c75/continue-interacting-popup-getting-on-all-excel-working-documents-in-sharepoint-2013-onpremises?forum=sharepointgenerallegacy

Reference:

https://learn.microsoft.com/en-us/officeonlineserver/configure-excel-online-administrative-settings#working-with-large-workbooks

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