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Camera stopped working

Anonymous
2019-12-04T13:58:36+00:00

Camera stopped working. Light near the camera lens is turned green.

Troubleshooting steps made:

Camera privacy setting is turned on.

Updated driver in Device Manager/ Cameras/ USB2.0 VGA UVC WebCam, restarted laptop.

No “stream.sys” found in Properties/ Driver tab/ Driver Details.

Also tried, Roll back Driver, restarted laptop.Even tried uninstalling USB2.0 VGA UVC WebCam, restarted laptop.

Help!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-12-08T05:36:00+00:00

    Hello Joseph,

    Thank you for your help! I followed the instruction above and it didn't find any errors. It says "Windows Resource Protection did not find any integrity violations." What to do next?

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  2. Anonymous
    2019-12-04T14:48:14+00:00

    Hi KathrinaAB and thanks for reaching out. My name is Joseph. I am an independent advisor. I'll be happy to help you out today.

    You may try following these steps. Check this article for detailed instructions. It is written by a Windows Support, so it is safe

    https://support.microsoft.com/en-ph/help/929833...

    I hope this helps. Feel free to ask back any questions and let me know how it goes. I will keep working with you until it's resolved.

    Thank you!

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