Please note that certain Autopilot scenarios require specific minimum builds of Windows. Please make sure your device has the required minimum build of Windows 10 v1809 or greater.
Reference: https://learn.microsoft.com/en-us/mem/autopilot/windows-autopilot-hybrid#prerequisites
Also, for all of users have no "Associated Intune device", this is by design and to assign user to Autopilot manually under Window Autopilot devices:
After that, we can reset the device to process Autopilot enrollment.
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