0x80073D0A error code!

Question

I keep getting this error every time I try to install anything. Please help me, I can’t install stuff from the internet or from the Microsoft store. Any info/help is greatly appreciated.

• recently updated windows 10
• lost access to windows security
• installed Norton 360

Please let me know if I should provide any more info. Thank you!

Answer 1

Hi,

Sorry for the delayed reply.

You can try to perform a repair/in-place upgrade to fix the system instead of Reset. This way, your apps, settings and personal files will not be removed.

Follow the instructions below.

A. Downloading the Windows 10 ISO file.

1. Download the tool (https://go.microsoft.com/fwlink/?LinkId=691209), and select Run. You need to be an administrator to run this tool.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC and then select Next.
4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. (Select the same as the currently installed system on your PC)
5. In "Select which media you want to use", Select ISO file then click Next.
6. Select the download location then click Save.
7. Windows 10 ISO file will be downloaded,

B. Repair Upgrade installation.

1. Right-click Windows 10 ISO file and click Mount.
2. Open/run the Setup.exe.
3. The preparation starts
4. To get important updates, select Download and install updates. (Wait while checking for updates).
5. Accept the terms of the license agreement
6. The installation is ready to be applied, verify the information and ensure that "Keep personal files and applications is checked".
7. Click on Install to start the upgrade.

I hope this helps. Feel free to ask back any questions and keep me posted.

Answer 2

Hi Lilyyyy300,

I'm Paul and I'm here to help you with your concern.

Please try the following solutions.

1. Sign-out and sign-in to your Microsoft Account in MS Store.
2. Run Troubleshooter

Open Settings => Update & Security => Troubleshoot => Windows Store Apps => Run the Troubleshooter.

3. Reset the Microsoft Store cache

>> Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

4. Install the latest Windows Updates
5. Use System File Checker to check and fix corrupted system files that may be the cause of the issue. Please refer to the link.

https://support.microsoft.com/en-us/help/402652...

6. Re-register Windows Store App.

>> Click Windows PowerShell (Admin)

>> type the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

I hope this helps. Feel free to ask back any questions and keep me posted.

Answer 3

Hi, thank you for your help but unfortunately nothing worked. There were no identified corrupted file systems either.

Should I just "Reset this PC" through windows? I don't mind having to reinstall drivers and apps if it means that I'll have a clean and working PC again.