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I am having problems adding users to my organisation and MS Team - Free license

Tbirdspinz 1 Reputation point
2020-07-15T21:31:18.227+00:00

I have a team set up for a non-profit using MS Teams (free) and when I send an invitation to new users they are being told they cannot access my "organisation" - why is this and how to I solve the problem? I have sent requests to them but cannot see the responses to the requests in my pending requests space.

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A Microsoft customizable chat-based workspace.
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  1. Leon Laude 85,721 Reputation points
    2020-07-15T22:23:56.427+00:00

    Hi,

    Did you follow along here?

    Invite people to Teams free
    https://support.microsoft.com/en-us/office/invite-people-to-teams-free-bf6ab877-9d55-493c-a3c2-08dab08b5083

    Best regards,
    Leon

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  2. Manu Philip 17,351 Reputation points MVP
    2020-07-16T04:50:01.833+00:00

    Hi,
    Could you please clarify more details on this issue like are you sending invitation to the emails outside the organization or within the same organization? If you wanted to invite and add outside users, please check my short video here: add-external-contacts-in-microsoft-teams

    Please mark as "Accept the answer" if the answer helps you. Your suggestion will help others also !

    Regards,
    Manu

  3. Sharon Zhao-MSFT 25,081 Reputation points Microsoft Vendor
    2020-07-16T05:53:30.913+00:00

    Hi Tbirdspinz-7598,

    Do all the people have no access to your organization?

    Could you provide us any related screenshots to understand your situation clearly?

    Please make sure that you have enabled the ability to invite other via link. Go to Manage org in the profile section > Manage join link section.

    Apart from the invite link, you can also try to invite people via your Microsoft account.

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