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Excel Hyperlink Delay

Anonymous
2018-04-15T16:55:53+00:00

Hey,

I have a problem with opening hyperlinks in Excel. When I click on the link Excel freezes and it takes a while until it is responsive again. Right in that moment, the link is opened in my browser. I'm using Win 10 Pro, Office 2013 Pro. Opening links takes exactly 1 minute (which suggests to me that this is some kind of timeout).

I'm using Firefox as my default browser, but changing it to Edge or IE does not make a difference. Also, I saw the suggestion in another thread to take a look at the following article: https://support.microsoft.com/en-us/help/310049/hyperlinks-are-not-working-in-outlook

Thsi support article does not help unfortunately, since the Easy fix does not work for Win10.

(I'm also runnning the latest Win 10 version in a home environment, everything freshly installed)

Any other suggestions?

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-04-16T15:55:59+00:00

    Perhaps try repairing the installation and see if that fixes it for you. The instructions are here:

    https://support.office.com/en-us/article/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

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