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MIcrosoft Teams shows "unable to Access content"

TANISHKA SHARMA 1 Reputation point
2020-07-22T07:55:08.127+00:00

I opened Microsoft Teams today morning and was unable to open my personal chats. I was not able to see any of my chats. It continued showing "We can't access your content. Please refresh to try again". I tried many things. I refreshed it, I signed out and signed in again, I changed my password....But nothing helped. I even tried to open it from Google.....But there also it showed the same problem. I am not able to open my chats so I am not able to even send messages there.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,076 Reputation points Microsoft Vendor
    2020-07-22T08:59:31.387+00:00

    Hi TANISHKASHARMA-4537,

    Does anyone else in your organization have the same issue?

    What do you do before this issue happened?

    It recommends clear your client cache.

    If no luck, try to use the Teams web client. Except Google, you can also use Internet Explorer 11, Microsoft Edge, RS2 or later, Microsoft Edge, Safari, Firefox.

    Make sure that your desktop client is the latest version.

    If you are the tenant admin, go to Microsoft 365 admin center to check the health status of Teams.
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    Moreover, check if the connectivity is no problem by this article:
    https://learn.microsoft.com/en-us/microsoftteams/connectivity-issues.

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