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my One Drive of 100 GB has been reduced to 5GB. wHY?

marlene barmann 1 Reputation point
2020-07-22T11:03:33.797+00:00

I've been paying regularly €2.00 for One Driver 100 GB but there's a message saying I have exceeded the maximum with only 16GB! What's that about?
Thank you for your prompt answer.
Marl. B.

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Leon Laude 85,726 Reputation points
    2020-07-22T11:21:22.67+00:00

    Hi,

    OneDrive is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated OneDrive forum over here:
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_drive

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

    1 person found this answer helpful.