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Microsoft Forms not working

Anonymous
2025-05-21T12:56:47+00:00

my organization have the Microsoft 356 license and enabled the microsoft forms for my account and suddenly it just gave me that the organization hasn't enabled the microsoft forms while it was working fine nothing happened or changed from the organization admin and checked the system and it gave me that my license active and enabled the microsoft forms option and it still doesn't work

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2025-05-21T14:21:17+00:00

    Hi Omar,

    Good day and welcome to the community. If your admin has confirmed that the app and license has been actively assigned to you. But you still facing this issue, I suggest wait for up to 24 hours after the assignment. If the issue still persists, kindly ask your admin to disable the license and assign the license back to you again.

    If this still cannot resolve your issue, I suggest contact with our technical support team directly via: https://go.microsoft.com/fwlink/p/?linkid=2024339, On the bottom right side of the page, select Help & support.

    As forum moderators, we don’t have access to the detailed logs or backend systems needed to troubleshoot this effectively due to privacy and security constraints. For that reason, the most efficient solution would be to contact Microsoft’s support team directly. 

    Best Regards,
    Mia - MSFT | Microsoft Community Support Specialist.

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