A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Hello, thank you for reaching out to Microsoft Q&A.
What is the exact error message your brother receives when he signs in with his Microsoft account on the rewards page?
Do they get the 'Account is Suspended' message?
The 100 and 200 Robux rewards are only available for a limited time. These offers are usually provided for a specific period, and once the stock runs out, they are removed from the rewards page. At the moment, only the rewards shown in your account can be redeemed, and availability may vary depending on your region.
Can you confirm if you are receiving the points when using Bing search (3 points per search) on your Microsoft account, or are the points not updating at all? If your reward points are still not updating, I recommend contacting Microsoft Rewards Support directly using the link below.
https://rewards.bing.com/support
• Complete the form below for Microsoft Rewards Support and a member of the support team will contact you within 24 hours.