Unable to open Icons on Menu bar.

Question

Unable to open any of the menu icons, i.e., WORD just keeps flashing the symbol from the menu.

Answer 1

If you are unable to open icons on the menu bar in Microsoft Word and the application keeps flashing, it may be related to issues with the application itself or its installation. Here are some steps you can take to troubleshoot the problem:

1. Check for Duplicate Entries: Sometimes, duplicate entries can cause issues. Ensure that there are no duplicate instances of Microsoft Word in your applications.
   • Open Finder, select File, then Find, and search for "Word". If you find duplicates, move them to Trash and empty the Trash.
2. Reinstall Microsoft Word: If the issue persists, consider uninstalling and then reinstalling Microsoft Word. To do this:
   • Quit all applications.
   • Open Finder, select Go, then Computer. Open your hard drive (Macintosh HD), then open the Applications folder.
   • Locate Microsoft Word, drag it to Trash, and then reinstall it from the Microsoft Office website or installation media.
3. Check for Updates: Ensure that both your macOS and Microsoft Office are up to date, as updates often fix bugs and compatibility issues.
4. Reset Preferences: Sometimes, resetting the preferences for Microsoft Word can resolve issues. You can do this by navigating to the preferences folder and removing the Word preferences file.

If these steps do not resolve the issue, you may need to consult Microsoft support for further assistance.

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References:

• "Microsoft program cannot be opened because of a problem" error when you start an Office program
• "Microsoft program cannot be opened because of a problem" error when you start an Office program
• "Microsoft program cannot be opened because of a problem" error when you start an Office program
• Display a menu bar in a .NET MAUI desktop app

Answer 2

Could you upload a screen shot which illustrates what you see?

If you are running Word for Windows, maybe you mean that the app icon is flashing on the task bar at the bottom of the screen. This may suggest that the Word window is opening off screen.

When that happens, it is often the result of the computer previously being attached to two screens. On the taskbar, you can rest the mouse pointer on the app icon to see the preview, right-click the preview and choose the Move option. Move the window using the arrows on your keyboard to bring the window back into the visible area of the screen, and confirm with OK.