eror Exception code: 0xc0000005

Question

hello

I keep having problems while playing Ghost of Tsushima and The Last of Us because suddenly after playing for a while the game suddenly closes without showing any error and when I check from system administration I get the following error

It should be noted that I have disabled my antivirus and I have changed Windows several times but it dont work.
please help me

i hLog Name: Application

Source: Application Error

Date: 12/23/2025 5:26:36 PM

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: DESKTOP-CJCLES7\moham

Computer: DESKTOP-CJCLES7

Description:

Faulting application name: GhostOfTsushima.exe, version: 1053.0.515.2048, time stamp: 0x664503dd

Faulting module name: VCRUNTIME140.dll, version: 14.44.35211.0, time stamp: 0x0f259d81

Exception code: 0xc0000005

Fault offset: 0x0000000000011261

Faulting process id: 0xE10

Faulting application start time: 0x1DC7413047D5BEA

Faulting application path: F:\GBAZ\Ghost of Tsushima DIRECTOR'S CUT\GhostOfTsushima.exe

Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll

Report Id: 0bf67de0-d304-48bd-ba75-3ad289bea048

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />

<EventID>1000</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>100</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2025-12-23T13:56:36.3107732Z" />

<EventRecordID>4268</EventRecordID>

<Correlation />

<Execution ProcessID="8004" ThreadID="7028" />

<Channel>Application</Channel>

<Computer>DESKTOP-CJCLES7</Computer>

<Security UserID="S-1-5-21-2267846728-2091090332-2531235282-1001" />
```  </System>

  <EventData>

```xml
<Data Name="AppName">GhostOfTsushima.exe</Data>

<Data Name="AppVersion">1053.0.515.2048</Data>

<Data Name="AppTimeStamp">664503dd</Data>

<Data Name="ModuleName">VCRUNTIME140.dll</Data>

<Data Name="ModuleVersion">14.44.35211.0</Data>

<Data Name="ModuleTimeStamp">0f259d81</Data>

<Data Name="ExceptionCode">c0000005</Data>

<Data Name="FaultingOffset">0000000000011261</Data>

<Data Name="ProcessId">0xe10</Data>

<Data Name="ProcessCreationTime">0x1dc7413047d5bea</Data>

<Data Name="AppPath">F:\GBAZ\Ghost of Tsushima DIRECTOR'S CUT\GhostOfTsushima.exe</Data>

<Data Name="ModulePath">C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll</Data>

<Data Name="IntegratorReportId">0bf67de0-d304-48bd-ba75-3ad289bea048</Data>

<Data Name="PackageFullName">

</Data>

<Data Name="PackageRelativeAppId">

</Data>
```  </EventData>

</Event>

Answer 1

The VCRUNTIME140.dll error usually indicates a problem specific to the C++ 2015 Redistributable.

From the link below, download and install both the x86 and x64bit versions of the 2015 C++ Redistributable, then restart (not shut down) your PC to apply the changes.

https://www.microsoft.com/en-ie/download/details.aspx?id=48145

Answer 2

The exception code 0xc0000005 indicates an access violation error, which typically occurs when a program tries to read or write to a memory location that it is not allowed to access. In your case, the application GhostOfTsushima.exe is crashing due to this error, and it is related to the module VCRUNTIME140.dll.

Here are some steps you can take to troubleshoot this issue:

1. Update the Game: Ensure that you have the latest updates for Ghost of Tsushima, as patches may fix known issues.
2. Verify Game Files: If you're using a platform like Steam or Epic Games, use their feature to verify the integrity of game files. This can fix any corrupted files.
3. Update Visual C++ Redistributables: Since the error involves VCRUNTIME140.dll, make sure that your Visual C++ Redistributables are up to date. You can download the latest version from the Microsoft website.
4. Check for Windows Updates: Ensure that your Windows operating system is fully updated, as updates can fix underlying issues.
5. Run as Administrator: Try running the game as an administrator to see if it resolves the issue.
6. Check for Conflicting Software: Sometimes, other software (like overlays or recording software) can cause conflicts. Try disabling them to see if the issue persists.
7. Reinstall the Game: If all else fails, consider uninstalling and then reinstalling the game to ensure a clean installation.

If the problem continues after trying these steps, you may want to check the Windows Event Viewer for additional details about the crash or consult the game's support forums for more specific advice related to the game.

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References:

• The application or service crashing behavior troubleshooting guidance
• Debug system error codes