Start button not working.

Question

After update last night the start button will not populate the start menu.

I cannot get into the settings menu at all.

Losing my files is a big no.

Answer 1

Hello, thank you for your reply.

Please download the Media Creation Tool, then use it to download the Windows ISO.

After downloading, follow the steps above to repair your system.

Answer 2

Hello,

This situation can be resolved through a system repair. This process will only fix your system and will not affect any of your files.

Download the Windows 11 ISO file using the Media Creation Tool from the link below:

https://www.microsoft.com/software-download/windows11

Once the download is complete, right‑click the ISO file and select “Mount.”

Open This PC, go to the newly mounted virtual drive, and double‑click setup.exe to begin.

When the installation window appears, click Next. When prompted to “Get updates,” it is recommended to choose “Not right now.”

At the “Choose what to keep” step, make sure to select “Keep personal files and apps.”

Click Install to start the repair installation.