Getting error while deploying model in AI Foundry

Question

Getting error while deploying model in AI Foundry

Praveen Tiwari 0

Error details:

715-123420: An error occurred. Please reach out to support for additional assistance.

Karnam Venkata Rajeswari 3,675 Reputation points Microsoft External Staff Moderator

2026-06-09T13:35:44.99+00:00

Hello @Praveen Tiwari .

Checking in to see if you had any chance to review the above response

Thank you
Karnam Venkata Rajeswari 3,675 Reputation points Microsoft External Staff Moderator

2026-06-10T18:38:54.9666667+00:00

Hello @Praveen Tiwari ,

Following up to see if the above response was helpful

Thank you
Karnam Venkata Rajeswari 3,675 Reputation points Microsoft External Staff Moderator

2026-06-11T12:59:43.0733333+00:00

Hello @Praveen Tiwari ,

Hope the response was helpful

Since I have converted my earlier response to an answer , could you please take a moment to "Accept" the answer with an "Upvote".

This helps others in the community with the same question find the solution more easily.

Thank you!

2 answers

Your answer

Karnam Venkata Rajeswari 3,675 Reputation points Microsoft External Staff Moderator

2026-06-09T13:35:44.99+00:00

Hello @Praveen Tiwari .

Checking in to see if you had any chance to review the above response

Thank you
Karnam Venkata Rajeswari 3,675 Reputation points Microsoft External Staff Moderator

2026-06-10T18:38:54.9666667+00:00

Hello @Praveen Tiwari ,

Following up to see if the above response was helpful

Thank you
Karnam Venkata Rajeswari 3,675 Reputation points Microsoft External Staff Moderator

2026-06-11T12:59:43.0733333+00:00

Hello @Praveen Tiwari ,

Hope the response was helpful

Since I have converted my earlier response to an answer , could you please take a moment to "Accept" the answer with an "Upvote".

This helps others in the community with the same question find the solution more easily.

Thank you!

Answer 1

Hello @Praveen Tiwari .

Welcome to Microsoft Q&A .Thank you for reaching out to us.

Thank you for reaching out regarding the 715‑123420 error encountered while deploying a model in AI Foundry.

The error 715‑123420 is a generic deployment failure message that typically indicates the request was blocked during a platform-level validation step

This validation is performed before the deployment is provisioned and may be triggered by backend checks such as security or fraud‑protection signals.

As a result:

The deployment fails immediately
The error message does not provide detailed diagnostics
The behavior may affect only specific deployments and not the entire resource

Please check if the following validation steps help-

Verifying model availability Confirm the selected model is supported in the chosen region and deployment type
Checking quota and limits
1. Ensure sufficient quota is available for the model and deployment type
2. Quotas are scoped per subscription, region and model
Validating deployment configuration
1. Ensure deployment names are unique and not stuck in failed state
2. Retry using a new deployment name if required
Retrying deployment Perform a retry after some time to rule out transient backend conditions

We have reached out to you on private message to assist you further

The following references might be helpful , please check them out

Please let us know if the response was helpful

Thank you

Answer 2

Rayyan Fawad 1,075

Hi Praveen, hitting error 715-123420 in Azure AI Foundry usually means your deployment request was blocked at the tenant level by Microsoft's automated fraud and risk protection system. Before opening a support ticket to have them manually lift the restriction, ensure your account has the Cognitive Services Contributor role and try deploying the model via the Azure CLI to see if it bypasses the UI block or gives you a more specific quota error.

Praveen Tiwari 0 Reputation points

2026-06-04T21:30:57.03+00:00

Hi Rayyan,

Thanks for replying. I have the admin role for full Microsoft account including Foundry. Attached the screenshot
Rayyan Fawad 1,075 Reputation points

2026-06-04T21:33:09.8866667+00:00

Since full admin rights are already active on the account, the security block is definitely happening at the subscription profile level rather than a role issue. Try executing the deployment directly through the Azure CLI to see if it lets you skip the portal's frontend validation entirely. If the CLI still throws a hard error, it confirms the backend fraud protection rule is locked in place, and you will need to open a support ticket in the portal so Microsoft's backend team can manually clear the tenant restriction.
Praveen Tiwari 0 Reputation points

2026-06-04T21:42:03.0633333+00:00
Getting same error via CLI:

Error code: 715-123420

Message: "An error occurred. Please reach out to support for additional assistance."

I am also not able to open the support ticket.
Rayyan Fawad 1,075 Reputation points

2026-06-04T21:45:08.14+00:00

That confirms the block is absolute at the platform level, and if the automated risk flag is strict enough, it will even lock you out of creating standard technical support tickets. You'll have to bypass the usual portal route to reach them.

Here is a short, direct reply for Praveen based on image_ebc62d.png:

Since the backend block is completely restricting standard support creation, you’ll need to bypass the usual portal route to reach them:

Use the Azure Subscription Management Route: Go to the Help + Support blade and create a ticket explicitly under Billing or Subscription Management instead of Technical/Foundry. Subscription and billing queues are almost never locked by automated risk flags.

Use the Public Support Form: If the entire portal utility is throwing errors, submit a request directly via the public Azure Support Contact Form or ping @AzureSupport on X (Twitter) to have an agent manually initiate a secure DM triage ticket for your tenant ID.

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Getting error while deploying model in AI Foundry

2 answers

Your answer