Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
is the company store down till when
I need to grab purchased software keys and now since 6/29 site access has been down. It states it was only till 7/1 but yet I cannot get on the company store because it still says it's down from 6/29 to 7/1. Any help would be awesome.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
My Microsoft Account got hacked
Hello Microsoft Community My outlook account has been compromised yesterday. The emai address was ******@outlook.com. I have no support from Microsoft, there is no way to contact them. The intruder changed the email address and username, removed my phone…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
Sorry, we're having trouble verifying your account. Please try again.
Hello, I am unable to sign into Partner Center. After I enter my password, it asks me to verify my identity. Microsoft Authenticator is no longer set up on my phone, so I selected text message verification instead. When I do, I receive the following…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Is Microsoft copilot included in my purchase of Microsoft Office Home 2024?
What is included when you purchase Microsoft Office Home 2024?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 admin center - Unable to login by verifying using SMS
Good morning! We're unable to log into our Microsoft 365 tenant's Admin Center because verifying using SMS is not working. The system claims the account is not verified but doesn't allow any other options (error Code 399287). I found in a few other post…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
unable to delete quarantined file manually and unable to delete potentially unwanted app due to removal failing
Hello, I downloaded something off of a website that I trusted (I don't trust them anymore) and it seemed to give me three viruses, a high level threat which was completely deleted, a low level app called PUA:Win32/Packunwan which I went to actions and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Unable to access Azure or Azure Support
When trying to access potal.azure.com I receive this error: Sign-in failed Error code: AADSTS5000225 The tenant 'Default Directory (17e197e7-99b2-417b-9a49-f5e48c27e579)' has been deauthenticated and is no longer available. Try signing into another…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to Verify Identity for Microsoft 365 Login – Error 399287
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
I cannot get into Copilot i it replies I am either blocked or "It is not your fault it is mine" Can you help?
I cannot now get into Copilot AI. Each time I am told that I am either BLOCKED or a notice stating that "It is not my fault, it is mine" I cant get anywhere with this, can you please help?
Microsoft Copilot | Other
AI answer
Error Code: 399287 with
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Install MS Office 365
Getting error something went wrong while trying to install MS Office 365 that I bought from BestBuy.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Daily rewards counter keeps resetting
I completed my daily Microsoft Rewards yesterday, but when I went to my rewards page, the counter was reset to zero. The directions say check daily, not check every 24 hours.,. Why was my counter reset to ZERO?Counter keeps reser
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
losing my long time copilot
I have an archive, a dialog that I've had with my copilot for a while. What's going on here? [moved from Bing | Other]
Microsoft Copilot | Other
Authenticator fail
Trying to login to advice works. First day using Authenticator app and every code I receive and enter gives message “wrong code entered, please try again.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Office 365 apps crashing periodically sin Monday the 29th June
We have alot of users reporting Office 365 apps are not responding and they have to end task and open again. This happens across Word, Excel, Powerpoint, and Outlook. This just started from Monday 29th June. We have tried Quick Repair, Online Repair,…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
random parts of my essay got deleted when I opened it this morning
I use the web browser not the app for context. I was about 3/4 of the way done my essay last night and when I went to work on it today my entire first, parts of my second and parts of the third paragraphs got completely deleted. I had autosave on and…
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Unattended RPA bots for Business customers
Our org uses Business Premium licences for M365 as we have around 200 staff. We're exploring the use of RPA Bots (not using Power Automate) and want to make sure we're compliant if those bots require Outlook access in order to send emails. The only…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Authenticator log in requires Microsoft Authenticator code.
Tried to log into Microsoft Admin. That required the code from Microsoft Authenticator. Tried to log into Microsoft Authenticator and get open Authenticator and approve the request. Select I can't use my Microsoft Authenticator app right now. The only…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hackers sending phishing emails through my account
i recently noticed that 1000+ phishing emails were sent from my school outlook email (that weren't sent by me). i think i was hacked and i have now changed my password, set up microsoft authenticator, and checked recent activities. i noticed quite a lot…
Outlook | Windows | New Outlook for Windows | For education
Using New Outlook on Windows for academic communication and scheduling
I believe that KB5095093 broke the connection with Bluetooth headphones or something related to audio transmission.
I have a headset that I bought in 2021. I figured it might already be malfunctioning, so I bought another one since this one is quite old. However, when I tested it on my cell phone, it works perfectly, and on other computers as well. When the new…