Unspecified Device help (TI Nspire Calculator)

Mr M 6 Reputation points
2020-08-10T08:20:17.097+00:00

My computer is currently unable to recognize my TI-Nspire CX II calculator as a usable device. The calculator and cable are brand new out of the box. I am currently using Windows 10, version 10.0.19041. When plugged in the calculator will show up in the devices and printers window as an unspecified device. I have removed the device and associated drivers multiple times, followed by a computer reset. I have checked for, and installed any driver updates. I have tried using all three of my USB ports, which were verified good by using other USB devices. How do i go about fixing this issue?

Windows for business | Windows Client for IT Pros | User experience | Other
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3 answers

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  1. Sylvia Chen (Shanghai Wicresoft Co,.Ltd.) 1,506 Reputation points
    2020-08-11T06:36:28.313+00:00

    Hi,

    Here is an article which record a similar issue with you, please refer to it and check the measures on your side.

    https://www.reddit.com/r/nspire/comments/8fw0j5/cant_connect_tinspire_cx_to_computer/
    Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.

    Best regards,
    Sylvia

    0 comments No comments

  2. Sylvia Chen (Shanghai Wicresoft Co,.Ltd.) 1,506 Reputation points
    2020-08-13T06:37:26.82+00:00

    Hi,

    Just checking in to see if the information provided was helpful.

    if yes, you may mark useful reply as answer, if not, welcome to feedback.

    Best regards,
    Sylvia

    0 comments No comments

  3. Tinspire Apps 1 Reputation point
    2021-05-23T17:00:51.37+00:00

    Make sure to have TI Link Software uninstalled as that causes a conflict.
    You MUST use the Student Software for your CX II
    For more assistance: www.TinspireApps.com/thankyou.php
    https://www.TinspireApps.com/thankyou.php


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