Viva Insights
A Microsoft Viva module that provides insights and recommendations designed to improve productivity and wellbeing.
80 questions
Delay delivery plan option missing both in outlook on web and outlook client office 365
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Bernard Mwanza (KE)
1
Reputation point
All of my users who their mailboxes is hosted in office 365 do not have DELAY DELIVERY PLAN viva insight inline suggestion option. The users are all assigned Microsoft 365 business basic license
From this Microsoft doc article, my plan looks like is supported for this feature.
https://learn.microsoft.com/en-us/viva/insights/personal/overview/plans-environments
The exchange environment is hybrid with exchange 2016.
Can anyone let me know what's wrong.
Snip for insight settings at tenant level
Snip for insight at dashboard
Snip, insight at mailbox level
{count} votes
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Kael Yao-MSFT 37,651 Reputation points Microsoft Vendor2022-04-05T01:37:51.203+00:00 Here is link about the same issue for your reference: Delay Delivery Option - Microsoft Viva
If possible, please consider creating a service request in Microsoft 365 admin center to have the support take a deep look into this issue.
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