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SCOM 2019 - Install Error

karthik palani 1,016 Reputation points
2020-09-13T12:07:51.367+00:00

Hi All,

I am trying to install SCOM 2019 on a new Windows Server 2019. Also the SQL 2019 is installed on the same server. I get the below error while i try installing Management server and Operator console everytime

Tried below steps

  • Disable AV and Windows Firewall
  • SPN registration in domain controller
  • Created new SCOM action account and installed
  • ODBC connection but still SQL is in on the same server

Please advise what could be the problem here. Error below please

Logs:

[14:39:26]: Error: :Inner Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80131500, Exception.Message: No connection could be made because the target machine actively refused it 10.X.X.X:5724
[14:39:26]: Error: :InnerException.StackTrace: at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
[14:39:26]: Always: :Management Server XXX.XXX.XXXX failed to connect, now trying another one.
[14:39:26]: Warn: :Failed to connect to any SDK in the management group, trying again
[14:39:46]: Error: :Error:Could not connect to management group. Can not continue with DW upgrade...
[14:39:46]: Error: :Error:Could not connect to management group. Cannot continue with current action...
[14:39:46]: Error: :ProcessInstalls: Running the PostProcessDelegate returned false.
[14:39:46]: Error: :ProcessInstalls: Running the PostProcessDelegate for OMDATAWAREHOUSE failed.... This is a fatal item. Setting rollback.

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. Leon Laude 85,726 Reputation points
    2020-09-13T13:22:32.423+00:00

    Hi karthikpalani-9530,

    The error below normally indicates that a firewall is blocking the connection, or it could be because higher TLS versions are enforced.

    Error: :Inner Exception.Type: System.Net.Sockets.SocketException, Exception Error Code: 0x80131500, Exception.Message: No connection could be made because the target machine actively refused it 10.X.X.X:5724

    Also note that SCOM 2019 only supports SQL Server 2019 with CU7 or later, it does not support the RTM version.
    If you use CU7 or later, you also need to ensure that you use ODBC 17.3 or later, and MSOLEDBSQL 18.2 or later.

    Other things to verify:

    • Make sure you are a local administrator on the servers
    • Make sure you have sysadmin privileges on the SQL Server.

    If you have enforced TLS 1.2 in your environment, follow the guide over HERE for implementing TLS 1.2 for SCOM.

    Or you can simply disable higher TLS versions during the installation of SCOM 2019, see similar post here:
    SCOM 2019 Deployment Error - Data warehouse configuration failed to install

    ----------

    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

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  2. AlexZhu-MSFT 5,626 Reputation points Microsoft Vendor
    2020-09-23T02:24:02.897+00:00

    Hi,

    It seems we haven't heard from you for several days. May we know the current status of the problem? As Leon has suggested, have we tried to disable TLS 1.2 and try it again? Or if we only install the management server, does it work?

    Hope the above information helps.

    Alex Zhu

    If the response is helpful, please click "Accept Answer" and upvote it.

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  3. Joseph Patrick 641 Reputation points
    2020-09-25T16:53:57.783+00:00

    If the account you are using is a member of the protected users group in active directory remove the membership and start the install process again.

    https://monitoringguys.com/2020/07/23/protected-users-security-group-scom-installation/

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