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Users made from Azure AD cannot access Outlook

Anonymous
2020-02-20T14:19:33.3+00:00

Hello.
I have created Azure account and it comes with default Azure AD. I have administrative rights on myself but when I do create a new user, they are unable to access Outlook.
I also got Global Admin access for my account.

Help !

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Gonzalo Baransano 1 Reputation point
    2020-02-20T14:54:00.18+00:00

    Hi,

    Probably you haven't licensed the users yet with an Office 365 license.

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  2. Vasil Michev 108.6K Reputation points MVP
    2020-02-20T15:18:17.377+00:00

    Why would you expect them to access Outlook? Azure AD on its own does not provide any of the productivity services, you need the corresponding Office 365/Exchange Online license for that. So make sure you have purchased and assigned such licenses first.

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