After entering Teams on iOS, the bot app automatically enters and cannot be exited
Hi ,Team. I have encountered this problem frequently recently. After entering the iOS teams app, the app I put on the homepage will automatically enter and cannot be exited. There is no exit button provided for me. There is no arrow in the upper left…
Missing call records for PSTN/Direct Route records
We are seeing call IDs in the PSTN/DR records that we can't find in the call data records. Does anyone else have this problem? All data obtained via MS Graph API.
Teams Phone is not working, Microsoft has changed naming convention again
Hello Please i need your help on this issue. One of our customer is having an issue where "Teams Phone is not working, Microsoft has changed naming convention again." They mention that the phone was previously working. Since the naming…
How do I preview my text to speech message for my auto attendant
Hi I am building my first Auto Attendant in Teams Voice. I would like to know how I can preview the sound of what I just typed and also if I have a choice in voice selection and how I would do that. Please advise.
Teams calling issue
Hello Please i need your help on this issue. Since updating to the new version of Teams users cannot make calls by clicking a number on the CRM system. The users are licensed to make phone calls. Previously when a user clicked the number on the…
Stop Teams from syncing personal contacts.
Hello Please i need your help on this issue. We are currently deploying Teams phones to about 150 users. Several users have noticed their personal contacts from their personal devices have been synced to Teams. They want their personal contacts…
Some users can't make outbound calls to cell phones or landlines.
I deployed around 70 Yeahlinks MP54 phones two days ago. I've Cox as operator connect and my phone numbers are provided by Cox. All users have Micorsoft business premium and Microsoft Teams Phone Standard licenses. I added all devices SN to Intune to…
How do i delete a Teams account when signed into a personal account?
Hi, I would like to delete a Teams account from my personal account. I am unable to sign into Microsoft 365 admin center as I do not have a work or school account. How do I delete a Teams account incorrectly created? I have checked out many Q&As and…
When subscribed to "Teams Essentials and Teams Phone with domestic calling", will a person from the Philippines using this subscription plan still be charged when calling US numbers?
will it still be considered as an international call if an overseas user uses the teams phone number to call US numbers?
JustCall Connector for Microsoft Teams is giving 410 (gone) | Connector Configuration not found error
Our JustCall Connector for Microsoft Teams, listed on the Microsoft Teams Platform since September 2023, recently stopped working. Upon investigation, we found that the webhook URL fetched during the connection process from the teamsjs library is not…
Does Microsoft Teams Enterprise has the Teams phone standard PSTN Capability
does Microsoft teams enterprise has already the teams phone standard included or i need to purchase separately to have the functionality of PSTN calls and PBX functionality
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How do I integrate Teams phone with Netsuite by Oracle
We utilize Netsuite ERP and we wnat to eliminate our current 8 x 8 phone system and migrate to the Teams phone application without losing functionality of information that is captured in Netsuite
Teams Phone with Calling Plan (country zone 1 - US) and Java
Hi there, i have a Teams Phone with Calling Plan (country zone 1 - US) license and I want to make calls but in a Java inegration with the help of Microsoft Graph my question will be if there is any money charge when calls are made from my java…
Toll free number not working
Recently ported our numbers over to Microsoft Teams via a cloud service provider. One of those numbers was a toll free line that now is not working, apparently we need to buy communication credits. That's a problem because there is no option to do so in…
Having issues with Teams calendar
I'm new to my company and I'm trying to figure out some scheduling issues that I'm having with a teams room we have. My company uses Gmail accounts with our company's domain to handle our emails. I believe they've linked these accounts with Exchange…
When will Microsoft Teams Phone be available via Microsoft Graph API.
I was just wondering when Microsoft Graph will start having offering that support Teams phone?
Restrict users
Hi All I am using an Exchange hybrid environment. All my users are created on-premises and migrated to online. I am also using Intune for mobile device management. My users are assigned an E5 license. I have a requirement to restrict few users from…
Teams incoming call hang up ongoing phone call
Some members of our organization are encountering an unusual issue with the Teams Mobile Application. When they are on a standard phone call and receive a Teams call, the ongoing phone call is disconnected. Do you have any insights into why this might…
I am not able to sign in authenticator and teams in my new mobile
Hi I changed my device recently,I am not able to sign in teams and authenticator , as authenticator is mandatory am stuck with old mobile device
Which MS Graph APIs can be used to interact with the "correlationId" property value of the directRoutingLogRow resource?
The directRoutingLogRow resource has a "correlationId" property, which APIs accept this property's value and return related information about the correlationId linked…