650 questions
42,596 questions with Microsoft 365 and Office-related tags
5 answers
Unable to sign in to hotmail account
I need help to get into my Hotmail account. Because I cannot access it, I have to use this account to ask for help. Nothing is working and nothing I can find on line helps. Can I speak to someone to help me through this issue? Can I add that the email…
Microsoft 365 and Office | Skype for Business | Windows
asked 2025-07-08T14:48:30.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Deborah Charmley
20
Reputation points
commented 2025-07-17T02:48:43.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 6%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rafael Serpa
0
Reputation points
1 answer
AADSTS700016 The first time I logged in to SAML, I encountered an error, but after waiting for a while and trying again, it worked normally
AADSTS700016 The first time I logged in to SAML, I encountered an error, but after waiting for a while and trying again, it worked normally
Microsoft 365 and Office | Office Online Server
756 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 96%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDU%3C/text%3E%3C/svg%3E)
2 answers
I got charge for a subscription that I have already cancelled
I got charge for a subscription that I have already cancelled
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-07-16T15:15:22.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Akeshi Martin
0
Reputation points
answered 2025-07-17T02:37:09.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
390
Reputation points
Independent Advisor
1 answer
Can we increase the concurrent sessions allowed to connect to office 365?
My application uses graph APIs to connect to office 365 to receive and send emails. Currently we have about 6-9 JVMs running in parallel which connect to office 365. Intermittently are getting below exception. My question is, is there a way to increase…
Microsoft 365 and Office | Development | Other
4,399 questions
asked 2025-07-16T22:36:04.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jaikumar Ghadmode
0
Reputation points
edited the question 2025-07-17T02:24:32.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,355
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
I accidentally moved all of my files from my hard drive on Windows11 to Microsoft OneDrive. How do I get those back onto my hard drive. There is no "files on demand" option.
I accidentally moved all of my files from my hard drive on Windows11 to Microsoft OneDrive. How do I get those back onto my hard drive. There is no "files on demand" option.
Microsoft 365 and Office | OneDrive | For business | Windows
2,656 questions
asked 2025-07-15T21:25:54.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 83%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Renee JG Arnold
20
Reputation points
commented 2025-07-17T02:12:19.0933333+00:00
Renee JG Arnold
20
Reputation points
3 answers
I changed my mobile phone without backing up the MS Authenticator credentials.
I changed my mobile phone without backing up the MS Authenticator credentials. Now I can't access my onmicrosoft.com account. I'm the only administrator, but even though I have the password, it always asks me for an authenticator code.
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2025-07-16T10:20:50.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Admin Admin
0
Reputation points
commented 2025-07-17T02:02:35.4966667+00:00
Admin Admin
0
Reputation points
1 answer
Significant issues with the new outlook version
This message is intended to bring to Microsoft's attention the issues that many users, including myself, are reporting. This new version represents a significant downgrade from the previous one. Inability to rename folders, folders disappearing, etc.…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 91%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 56.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
4 answers
Selecting "it's not junk" - emailed being redirected to another user's inbox
When I go to my Junk Mail folder, whenever I select "It's not junk", it tries to send the email to ANOTHER user's inbox, rather than my own. It's trying to redirect them to an old, inactive user, so I get an error message saying "your…
Microsoft 365 and Office | Office Online Server
756 questions
asked 2025-07-10T03:04:11.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Info @ NatMed
0
Reputation points
commented 2025-07-17T01:52:00.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
Flora-T
1,370
Reputation points Microsoft External Staff
Moderator
5 answers
Authenticator receives no codes
I am the Administrator and my Office '365' account has a different email to my Microsoft Login and I want to install 365 on a new device. I login with my 365 email address and then the password - all good. Then it asks for a code from the Authenticator.…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 5%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
1 answer
Account suddenly locked. Need access to vault files.
For the past 10 years I have been a user of the Microsoft 365 Family plan, which allows me to share it with other family members and gives 1TB each to use in Onedrive. It has been working flawlessly - I have an account (account A), and I am sharing it…
Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-07-15T15:26:35.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Antonio Cesar Bassetti
0
Reputation points
answered 2025-07-17T01:28:35.4166667+00:00
CraigLong-4885
175
Reputation points
Volunteer Moderator
2 answers
how to get lost product key for office ltsc professinal plus 2024 ?
bought last year on line worked fine in march this year. now is asking for product key. i ran a belarc and it says key not active. how can i get it back?
Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-07-16T19:53:01.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Shane Blake
0
Reputation points
answered 2025-07-17T01:22:44.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
245
Reputation points
Independent Advisor
2 answers
Account Options for saving aren´t working
I don´t know why the only option for the second child tag only allows selecting "For Business." This is a question about my home version. I have configured my file save settings to save everything to C:\users\myname\onedrive. I have added my…
Microsoft 365 and Office | Word | For home | Windows
asked 2025-07-13T10:04:39.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Brown
0
Reputation points
edited the question 2025-07-17T01:20:52.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suzanne S Barnhill
0
Reputation points MVP
Volunteer Moderator
2 answers
Help with formula!
Because I wanted to get the last previous non-blank cell, so that I can get the difference in dates from the most recent cell. ex. A (encoded) B (formula for last previous date) C (Diff-formula) 1 5Dec24 2 3 …
Microsoft 365 and Office | Excel | For business | Windows
3,993 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 34%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Troquei de celular e perdi o autheticador
Eu troquei de celular e perdi o meu acesso ao Authenticator, não consigo recuperar o backup
Microsoft 365 and Office | Access | For home | Windows
asked 2025-07-16T22:39:12.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Thaiane Oliveira de Jesus
0
Reputation points
answered 2025-07-17T01:18:12.87+00:00
Flora-T
1,370
Reputation points Microsoft External Staff
Moderator
1 answer
Word jumping away from selected chart (Word for Mac)
Whenever I click on a chart within a Word Document and start to format it's settings (for example: adjusting the size), Word jumps off of the item taking me back to the "Home" tab and off of the "Format" tab after about one second.…
Microsoft 365 and Office | Word | For business | MacOS
asked 2025-07-14T16:00:31.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 39%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kkg
0
Reputation points
edited the question 2025-07-17T01:13:50.5166667+00:00
Suzanne S Barnhill
0
Reputation points MVP
Volunteer Moderator
0 answers
Where is the Q&A/discussion about Microsoft Project (desktop)?
where is the Q&A/discussion about Microsoft Project (desktop)?
Microsoft 365 and Office | Project | Other | Windows
asked 2025-07-17T01:09:32.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Trevor Rabey
0
Reputation points
asked 2025-07-17T01:09:32.8466667+00:00
Trevor Rabey
0
Reputation points
2 answers
highlighting text not working
Cannot highlight text with the cursor, it just unhighlights as soon as I unclick
Microsoft 365 and Office | Word | For business | Windows
2,034 questions
asked 2025-07-11T02:42:34.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dr. Roger Russell
0
Reputation points
edited the question 2025-07-17T01:07:52.0166667+00:00
Suzanne S Barnhill
0
Reputation points MVP
Volunteer Moderator
2 answers
[Article] How to download Office 365 for offline install
If you want or need to download Office in full to install, instead of using the streaming install, you can download an installation file. The downloaded file contains both the 32- and 64-bit installations. Office 365 Business, Enterprise, and…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-07-17T00:44:03.64+00:00
Diane Poremsky MVP
506
Reputation points MVP
Volunteer Moderator
answered 2025-07-17T01:04:13.5266667+00:00
CrazyKats
670
Reputation points
Volunteer Moderator
1 answer
[Article] Microsoft Word message: "You can't make this change because this selection is locked."
The problem: When you edit a Word document, you receive a warning message stating the selection is locked: "You can't make this change because this selection is locked." If you receive this message when you open a document on a mobile device,…
Microsoft 365 and Office | Word | For home | Windows
asked 2025-07-17T01:01:55.1833333+00:00
Diane Poremsky MVP
506
Reputation points MVP
Volunteer Moderator
answered 2025-07-17T01:03:54.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 21%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sumit
1,746
Reputation points
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
what is "disable linked styles" option in stylesheets?
Having a hard time REMOVING styles from my template that I no longer want my users to see/apply in our documents. Read about using the Developer tab to check what stylesheet is attached to a document, then how to remove it from the NORMAL.dot as well as…
Microsoft 365 and Office | Word | For business | Windows
2,034 questions
asked 2025-07-15T19:01:29.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Valerie Price
0
Reputation points
answered 2025-07-17T01:00:29.1933333+00:00
Suzanne S Barnhill
0
Reputation points MVP
Volunteer Moderator