Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
This article describes how to resolve sign-in problems for Power BI and Fabric, including how to reset your password and how to contact support.
Reset your password by using self-service password reset
If your organization enables self-service password reset (SSPR), you can reset your own password by using the Self-Service Password Reset wizard. If this process fails, a link to contact support appears.
If you can't reset your password, work with your organization's internal support team for assistance.
Reset passwords as an admin
If you're an admin for your organization, enable users to unlock their account or reset passwords by using Microsoft Entra self-service password reset. If you forget your own admin password, follow the steps in Forgot password to sign in to Microsoft 365, Intune, or Azure.
Contact Microsoft Premier support
If you purchase Microsoft Premier support, contact Premier support over the phone:
- United States (US) and the rest of the Americas: +1-800-936-3100
- Europe, the Middle East, and Asia (EMEA): +44-844-800-8338
- India: +1-800-425-5666
Note
When you contact support, provide additional diagnostic information.
Sign in to the Power BI community forum
If you can't create a post in the Power BI community forum, it's because the forum also requires you to sign in. For more information, see Community Support.